Sales Data Entry

Melissa Moore

*****.*******@*******.*** / Miramar, Florida / 786-***-****

EDUCATION

2009

North Miami Beach Senior High School

The Art Institute Of Pittsburgh Online Division

****-*******

OBJECTIVE

Obtain employment in the service industry.

WORK EXPERIENCE

Hostess (April 2012-to date) Miramar, Florida

Applebee’s

Greet and seat all customers in a professional and friendly manner. Effectively communicate with customers and management. Efficiently communicate with kitchen and workers to ensure stable flow of dining guests. Maintain waiting list with large numbers of guests. Maintain a clean and safe work space.

Cabin Services (June 2010- March 2012) Fort Lauderdale, Florida

Fort Lauderdale-Hollywood International

Attended daily briefings, prepare cleaning tools and vehicles for workday.

Collected trash, clean, scrub, vacuum, and re-provision passenger seating areas, lavatories and galleys. Recovered and sorted un-used supplies from prior flights; sorted food items in accordance with US Department of Customs procedures; recover lost items and return to lead agent or supervisor. Performed security searches on aircrafts; inform lead agent of supervisor of security breach or unusual occurrence; follow all airport, Company and airline security procedures.

Sales Associate (October 2008-December 2009) Miami, Florida

Metro PCS

Used guest service skills including anticipating customer needs, suggesting alternatives and problem solving. Took customers special orders, gave pricing information, and performed consultative selling to customers. Accepted payment and made change. Wrapped or bagged merchandise for customers. Calculated sales discount to determine price. Kept the store clean and orderly. Assisted in achieving Product and Sales goals. Displayed friendly welcome to guests. Demonstrated proper phone etiquette. General data entry.

Animal Care Worker

Humane Society of Greater Miami

Performed cleaning and treatment of the animals assigned to me. Supervised incoming animals and adoptions and ensured that the public received accurate information and friendly service. Assisted prospective owners in selection of animals for adoption and in the preparation of adoption forms.

SKILLS

Microsoft Office Suite

Data Entry

Communications

Problem solving abilities

Hard working

Sincere

Reliable

REFERENCES

Available Upon Request

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