Software Access Control

Alston Fernandez

** ********** ****. 416-***-****

Scarborough, ON M1W 1Z6 ******.*********@*****.***

Objective: Obtain position as Systems Administrator / Dev Ops

Summary of Qualifications

. Two years of experience providing systems administration and technical

support in operations

. Experience administering LAMP, Java, Ruby, Python applications and

websites

. Worked with Amazon EC2 Instances to power Apache Tomcat web and MySQL

database servers

. Worked with frontend web server load balancing software HAproxy and

mod_proxy to balance web farms

. Deployed Puppet recipes to install and configure web, database and

technology stacks

. Work experience writing PHP code and performing minor bug fixes for

vintages.waddingtons.ca

. Worked with production NoSQL databases MongoDB and Redis using

replication and load balancing

. Ability to write SQL queries, design and administer MySQL databases

with MyISAM and InnoDB engines

. Experience deploying and configuring server / network monitoring tools

Nagios and Fail2Ban

. Ability to write Linux Shell scripts to automate server administration

and monitor server resource

. Experience supporting Mac OSX, Windows Laptops break fix issues and

inventory asset tracking

. Experience with writing configuration of ACLs and NAT on mid range

Cisco routers and switches

. Ability to perform board level repair on servers, installing power

supplies, processors, RAM and hard drives

. Documentation skills used to create step by step problem

identification and troubleshooting tutorials

. Exceptional oral and written communication skills used to provide

support with a focus on client satisfaction

. Ability to work well in team environments and independently in high

stress environments

Technical Summary

Operating Systems: CentOS, RHEL,Windows Server 2003/2008, Windows

2000/XP/Vista/7

Server/Roles: Apache, Nginx, Puppet, MySQL, NoSQL (Mongo and Redis),

Haproxy,

Postfix, Subversion and Git, Rpmbuild

Achievements

. Built FTP and Web servers running ISPconfig and VSFTPD for own home

hosting business

. Designed free webpage for church and charity organization, and offered

free hosting of the page

. Assisted Market Place Christian Ministries in Microsoft Office course

training and PC installation as a volunteer

Work Experience

Systems Administrator / IT Support Specialist

April 2011

- December 2012

SystemBind Consulting & IT Services

Toronto

. Administer Xen virtual server environment to LAMP, Rails and Tomcat

websites

. Administer Amazon EC2 Linux servers and automated systems

administration with API-tools

. Installed and administered MySQL, MongoDB and Redis databases on

virtual machines

. Configured custom Apache and Nginx configuration for PHP, Rails and

Django websites

. Configured Nagios server to monitor all virtual machine resources such

as RAM, disk and CPU

. Wrote custom Puppet recipes to manage web, database, and monitoring on

virtual machines

. Worked with Apache's mod_proxy, mod_rewrite, mod_wsgi and passenger

modules

. Configured HAproxy and Nginx as front end load balancers to balance

traffic for customer websites

. Install and configure hosted Subversion repo for client and looked

after repositories and access control

. Work on minor PHP code bug fixes for auctions.waddingtons.ca

bid_history.php page

. Wrote PHP script for website update and bug fix for accepting 10k+

bids on auctions.waddingtons.ca

. Wrote shell scripts to automate maintenance and data backup tasks with

log mailing capabilities

. Deployed Iptables based IPSec VPN router to join remote offices to

same network

. Respond to helpdesk calls from Healthcare, Logistics and Software

development companies setting up server software and maintaining

their infrastructure

. Deploy and administer virtual Windows Server QuickBooks cloud

environment for Numeric Answers

IT Advisory Specialist - NOC

November 2010-January 2011

Ganz Interactive Toronto

. Monitor production Red Had based Linux CentOS Web, API and Database

servers utilizing Orion to ensure network is fully optimized and healthy

. Proactively maintain system disk and memory utilization, review log

files and automate tasks with Shell scripts

. Create and update Wiki documentation for troubleshooting and

installation related procedures

. Respond of outages that impact business, inform delegated departments on

issues in timely manner, and provide detailed updates on ongoing

maintenance and repairs

IT Helpdesk Analyst

October 2009-June 2010

IBM Ltd

Toronto

. Provide first level technical support to TD Bank financial group

employees from front line tellers to VP's

. Perform how to tech support for internal applications, legacy

applications, and computer hardware through phone

. Work with TD internal web and mainframe applications hosted through

Citrix, provide basic troubleshooting and access administration for most

web based applications

. Utilize terminal services to remotely install software and drivers for

XP workstations, multifunction devices, and Cash Recycling Units

. Assist remote TD employees in troubleshooting VPN connectivity to TD

network, and provide Exchange account administration

. Document all issues in ticketing system and escalate to appropriate

group when necessary

. Liaise with network monitoring team and access services department to

ensure network availability

. Follow ITIL procedures when troubleshooting and documenting all

interactions with TD bank employees

Education

Diploma in Network Administration 2009

Academy of Learning Toronto

References are available upon request.

Contact this candidate