Customer Service High School

*ROBERTA H NEAL*

**** ****** ***** ****

La Crosse, VA 23950

Phone: 434-***-****

*********@*******.***

**/**** – current RainiB’s Beauty and Barber Salon Bracey, VA

Established hairstylist; managed store operations; Customer Service,

Opened and closed store. Duties involved retail sales and stocking of merchandise.

06/2011 – 12/2011 Cato's Inc Chase City, VA

Second Assistant Manager. Supervised product inventory; verified quantity

and quality of products received. Opened and closed store. Managed front cashier

in areas of monies handling, voids, shift breaks and customer service. Store closed.

03/2009 - 06/2011 Wal-Mart Wake Forrest, NC/South Hill, VA

Cashier and Sales Associate. Greeted customers and provided customer service.

Assisted in maintenance of the department, including watering, pruning and

fertilization as Lawn and Garden Associate. Cashier skills with received payment

with cash, check, and credit cards Issued receipts, refunds, credits, or change

due to customers. Counted money in cash drawers at the beginning of shifts to

ensure correct and adequate money. Greeted customers with friendly customer

service to develop customer satisfaction. Maintained clean and orderly checkout areas.

2010 – 2011 Brunswick County Public Schools Lawrenceville, VA

Substitute Teaching/Library Assistant/Office Temp

Designated as long-term substitute teacher to fill any available position.

Assisted Librarian with setting up and organizing library materials. Worked

as office temp for Brunswick High School secretary by answering phone and

checking students in and out of school.

03/2007 - 02/2009 Roberta's Child Care La Crosse, VA

2006 PreK-3 and Business Education Teaching Endorsements.

Utilized skills to provide complete care for the children in the employer's home and

performed all tasks that correlate to the care of the children. Created a

safe, nurturing and stimulating environment in which the children could

thrive and develop. Included light housework and running errands.

04/2000 -01/2007 Saint Paul’s College Lawrenceville, VA

Administrative Assistant with Continuing Studies, Secretary for Student Affairs,

and Department of Teacher Education. Duties include recruitment and retention

of students, secretarial, enrollment, filing records, correspondences, and

friendly professional manner of office procedures protocol. I earned Bachelor of Science in Business

Administration/Business Education from Saint Paul’s College in Lawrenceville, Virginia in 2005.

I earned an Associate degree in Information Systems Technology from SouthSide

Virginia Community College, Virginia in 2004 while working at Saint Paul’s College.

1984-1992 Roberta’s Unique HairStyling South Hill, VA

Owned/Operated Business

Fresh out of High School in 1983, I obtained a state license in 1984 as a graduate of Roanoke Rapids,

North Carolina HairStyling Academy affiliated with Halifax Community College, North Carolina.

Cosmetologist license current as a hairstylist in Virginia.

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