Frank Ramos
**** ******* ****, *********, ** ****2
Mobile: 662-***-****
**********@*****.***
Objective: To obtain a management position with an established company in the Memphis area
that seeks an ambitious, hard working and career conscious individual, where my experience
will be utilized for further growth and advancement.
Profile
Individual seeking a challenging and rewarding management position in a high profile company. Versatile,
detail-oriented team worker with 13 years of management experience.
Work History
01/07 – 02/13 Operations Manager DEK USA
San Jose, CA & Memphis, TN
11/05 – 12/06 Production Manager Fine Line
Stencil Beaverton, OR
06/03 – 10/05 Operations Manager Beam On
Oregon Portland, OR
02/98 – 05/03 Department Manager Beam On
Technology Santa Clara, CA
09/96 – 02/98 Department Supervisor Beam On
Technology Santa Clara, CA
02/95 – 09/96 Cad Technician Beam On
Technology Santa Clara, CA
08/91 – 01/94 Medical Specialist U.S.
Army 101st Airborne Ft. Campbell, KY
Professional Experience
Operations Manager – DEK USA Logistics 01/07 – 02/13
• Responsible for managing daily operations of manufacturing and warehouse logistics.
• Managed and increased the efficiencies of manufacturing and warehouse logistics through improvements
to each function as well as coordination and communication between support and business functions.
• Organized recruitment and placement of required staff along with HR. Established organizational
structures. Delegated tasks and accountabilities, established work schedules, supervised staff, monitored
and evaluated employee performance.
• Coordinated and supervised the work of various departments involved in production, inventory,
warehousing, and distribution of goods. Monitored performance and implemented improvements.
Ensured quality of products. Managed maintenance of equipment and machinery with an implemented
preventative maintenance program. Provided technical support where necessary.
• Engaged with employees and departments to ensure a positive working environment while facilitating a
teamwork atmosphere. Communication was enhanced by conducting scheduled meetings to ensure team
“buy-in” and address company procedures and policies, departmental issues and concerns.
• Coordinated with finance department to review the company’s operating budget.
• Company’s main representative for committee meetings and functions global wide.
• Six Sigma Greenbelt certified (Aveta Business Institute).
Production Manager – Fine Line Stencil, Inc. 11/05 – 12/06
• Responsible for maintaining production operations and planning for Fine Line Stencil – Oregon division.
• Accountable for managing all operations and personnel to ensure efficiency in production control,
quality control, scheduling, and inventory.
• In charge of abiding to the company’s established ISO 9001-2000 policies and procedures.
• Responsible for personnel supervision, evaluation, and training.
• Fine Line Stencil’s main customer service representative at the Oregon division.
• In charge of resolving issues affecting production, staff, quality, and equipment.
Operations Manager – Beam On Oregon 06/03 – 10/05
• 2 years experience in successfully establishing a start-up company into Oregon’s SMT industry’s
premier SMT stencil supplier.
• The company’s main representative for Oregon’s SMT industry and SMTA-Oregon Chapter.
• In charge of overseeing all aspects of the company’s operations, scheduling, inventory, and customer
relations.
• Responsible for the development and implementation of policies and procedures to ensure high quality
SMT-related products meeting all IPC standards.
• Responsible for training all personnel and evaluating performance and implementing recommendations
for personnel actions in order to motivate employees to achieve peak productivity and performance.
• Responsible for all aspects of operating manufacturing laser machines.
Management – Beam On Technology 02/98 – 05/03
• 4 years experience in training and managing a 10-12 Cad technician staff in the Silicon Valley’s leading
SMT stencil company.
• Handle day-to-day operations regarding stencil design.
• Oversee and dictate all design aspects regarding SMT assembly design.
• Primary training instructor for SMT stencil design.
• Primary contact for resolving SMT stencil design requirements with customers.
• Implemented company procedures regarding SMT stencil processing.
Technical Skills
• 17 years of excellent experience in SMT-related design, assembly, manufacturing, and scheduling.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and
implementing new strategies and procedures.
• Knowledge of organizational structure, workflow, and operating procedures.
• Employee development and performance management skills.
• Ability to foster a cooperative work environment.
• Strong interpersonal and communication skills.
• Ability to work effectively in a diverse company with a broad customer base.
• Exceptional customer service relations.
Education
San Jose Community College San
A. S. - Computer Science, 1997
Jose, CA
Aveta Business Institute
Six Sigma Green Belt Certificate, 2011
SixSigmaOnline.org
References: Available upon request.