Customer Service Sales

Crystal M.

Bright

**** *******

St

Los Angeles, Ca

90008

Home: ***-***-

7420

**************@*****.***

OBJECTIVE: To secure a position where my skills and professionalism will

contribute to the overall goals and success of the organization.

PROFESSIONAL EXPERIENCE:

Enterprise Holdings, Inc.

Bus Operator- May 2011 - Present

Duties: Primary responsibility of this position is to safely operate an

Enterprise Alamo shuttle bus between the airport and the rental facility,

transporting customers picking up and assist with loading and unloading of

customer luggage.

Metropolitan Transportation System, Los Angeles, Ca

Bus Operator: Sep 22, 2008 - July 1, 2010

Duties: Operate public transit buses, collect fares, transports passengers

and perform safety inspection of the bus equipment. Provides schedule for

route and fare information to passengers seeking assistance. Operates

wheelchair lift and assists handicapped passengers in boarding, riding, and

alighting in a safe manner...

LegalZoom.Com, Hollywood, Ca

Customer Service Specialist: Nov 2006 - Jan 2008

Duties: Prepare various legal documents ordered by Legal Zoom customers.

Contact various legal-related entities to monitor status of customer's

orders. Ensure customers orders meet the required deadlines, answer

customer inquires via phone & email. Assist customers with completing their

document and making necessary corrections. Process credit card payments,

send out documents via FedEx, track packages and record customers inquires

for the follow-up tracking purpose.

Smart City Networks, Las Vegas, NV

Customer Service Specialist: September 2005 - July 2006

Duties: Distribution of sales and service and installation of various

Internet and telephone service. Assisting customer and exhibitors with

placing orders, entering payments, account adjustments, invoicing,

collections of payment before show move-in. Respond to customers inquires/

trouble calls, sell value-added services on site and attend customer/client

meetings as required. Managed document directory of over 50,000 accounts

within the 15 major cities as well as Canada and Europe. Provided

assistant and customer service for the show management and directors for

one of the biggest Internet / wireless show in the country C.E.S.

Herbalife International Inc, Inglewood, Ca

Royality Override Representative: August 2001 - May 2005

Duties: Responsible for handling domestic and International inquiry

request. Input all adjustments and research for the monthly check run, and

gathering information for the monthly bonus check run for all distributors

in 52 countries. Input orders from customer and follow up on shipping and

problem solve customer complaints.

MS Office Excel, Word, Access, Outlook, Internet, Intranet, Document

Directory and ASOP Systems.

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