Customer Service Sales

Jennifer M. Timper

* **** *****

Bronx, New York 10465

347-***-****

********@*****.***

Education

Graduated Wood Tobe Coburn with an Associate’s Degree in Travel & Hospitality.

Skills & Experience

Keyboarding, Opera, Microsoft Word, Microsoft Excel, Worldwide Destinations, Business

Communications, Psychology, Sales and Customer Service, Front and Back Office Operations,

Oral Communications, Word Processing, Written Communications

July 2012- Present Boost Mobile Bronx, NY

Cashier/Sales

• Provide customer service and having knowledge of all devices and accessories sold in store

• Take customers’ phone bill payments using computer program Copper

• Handle money and cash register

April 2010- Gild Hall New York, NY

August 2012 Housekeeping

• Prepared rooms with the utmost cleanliness including vacuuming, replenishing linens, dusting,

polishing, disinfecting bathroom floors, walls, tubs, toilets and sinks

• Monitored and restocked mini bar and room amenities and kept inventory

December 2008- P.J. Brady’s Bronx, NY

April 2010 Waitress

• Seated customers at their tables

• Provided a clean dining environment by refreshing dinner plates, glassware, silverware and linens

to customers

• Communicated with customers and ensure all aspects are being met

• Prepared specialty drinks or dishes

April 2009- June 2009 Washington Jefferson Hotel New York, NY

Front Desk

• Checked guests in and out

• Assisted guests with information about NYC sights

• Gave guests directions to restaurants, theatres, and other sights

• Reserved private car service

Summers of 2007 & 2008 Schuyler Hill Civic Association Bronx, NY

Lifeguard

• Ensured safety of swimmers and patrons

• CPR and First Aid training

April 2004- Wildlife Conservation Society Bronx,

NY

December 2004 Admissions

• Greeted guests and accepted their purchased tickets

• Provided information about the park for guest satisfaction

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