Customer Service Access Control

Christina Washington

**** ****** ******, ***. ** n Brooklyn, NY 11216 n Home: 347-***-**** n Email: *********************@*****.***

Customer Service/Retail

Pos systems n Computerized cash registers n Scanners/inventory systems n MS Office (Word, Excel, Outlook)

Professional Experience

Planned Lifestyle Services 11/2012-present

Responisble for the cleanliness of building, greeting customers, maintaining access control by notifying the super of all contractors entering. Properly screening and announcing all guest.

Experience/Whole Foods Market/03/2010-12/2011

Responsible for greeting customers with courtesy and respect at all times, cash handling, and provide outstanding customer services

Crunch/ 03/2007-01/2008

Worked during summer, winter and holidays as in-store support and facilitating customer care. Thrived within busy, high volume environment requiring the ability to prioritize and provide exceptional customer service. Responsible for customer courtesy: greeting customers, problem-solving, in-person or by phone; directed customers to appropriate department for further assistance. Maintained office supplies and equipment. Performed data entry and filing. Assisted management by arranging calls and meetings.

Hale and Hearty Soups/09/2006-01/2007

Responsible for serving customers. Maintained cleanliness of restaurant;

Prepared and served customer orders.

Century 21 department store/10/2005-01/2006 (Seasonal)

Recruited potential employees for the summer and winter holiday season. Demonstrated fast learning capacity, flexibility and versatility. Worked on the sale floor at the customer service desk and as a front-end cashier. Recognized by store management and team for customer service excellence and outstanding job performance.

Education

Education: TCI COLLEGE 05/2009- 12/2009

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