Project Manager

MARK A. LISKEY

** ********** ***** ( Marietta, PA 17547 (Home Phone: (717) 426 - 1054

( Cell Phone 717-***-****

****.********@*******.***

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Information Systems & Technology manager

Accomplished Senior Information Systems and Technology Manager with

demonstrated expertise in the development of large-scale solutions that

accomplish organizational objectives and goals. Seeks new role with an

organization that recognizes innovation and rewards the delivery of

results. Creative strategist capable of analyzing current systems,

processes, and composing functional solutions to streamline operations,

improve efficiency, increase productivity and achieve sustainable growth.

Operational EXPERTISE

Business Operation ITSM/ITIL Best Practices Software & Application

Management Talent Recruitment & Development

Strategic Planning & Appointment Regulatory Compliance

Execution Relationship Management Program & Project Management

Resource Management Timeline Management Collaborative Team Management

Resource Allocation Change Management Training & User Documentation

Vendor Management

IT & Business System

Alignment

Key Skills Assessment

TEAM DEVELOPMENT - Impactful leader with the ability to provide vision,

direction, training and mentorship to subordinates and team members.

Highly adept at training and mentoring members and instilling a proactive

approach to excel and expand knowledge.

IT SERVICE INNOVATION & DEVELOPMENT - Expert at analyzing current IT

processes and systems and developing working strategies that promote

sustainable growth and improved efficiency.

ORGANIZATIONAL CHANGE MANAGEMENT - Experienced and accomplished at leading

small to large-scale organizations through multi-process changes that

affect each level of IT operations and processes within a company. Fluid

communicator, trainer, and educator of new systems to personnel,

management teams and executive members.

PROJECT MANAGEMENT - Highly effective leader capable of driving multiple IT

projects simultaneously while collaboratively leading team members to

accomplish organizational and project objectives on time and within budget.

MARK A. LISKEY

PROFESSIONAL EXPERIENCE

DATANETWORKS, INC., Enterprise Project Manager, Hunt Valley, MD

2005 - Present

Direct large-scale, multifaceted, complex projects pertaining to systems,

technologies and business process redesign effecting general operations and

customer service delivery. Independently drive development of assigned

projects from conceptual inception through each life stage and through

deployment. Manage 24 engineering resources, correlating assignments and

project timelines with strict attention to the timely execution of project

milestones to ensure completion by project deadline. Develop comprehensive

scope of work, work plans, schedules, estimates, resource plans and status

reports for each assigned project.

MARK A. LISKEY - PAGE 2

PROFESSIONAL EXPERIENCE

DATANETWORKS, INC., Enterprise Project Manager, Hunt Valley, MD (continued)

Utilize Life Cycle Methodology to facilitate issue and change management

processes. Conduct periodic project meetings, which include the President,

departmental directors, engineers, sales associate and members of the

finance department to ensure cohesive progression towards project

objectives. Maintain adherence to PMBOK standards throughout project

lifecycle. Manage vendors while tracking performance and execution of

deliverables. Coordinate with clients to communicate up-to-date project

status and progress.

COMMONWEALTH OF PA - PENNDOT, IT Project Manager, Harrisburg, PA

2004 - 2005

Reviewed project proposals to determine goals, develop technical scope, set

timelines, isolate funding limitations, allocate resources, staffing

requirements, set schedules, analyze risks, develop contingency plans and

outline procedures to accomplish project objectives. Directed recruitment

and assignment of 18 project personnel while managing PENNDOT's personnel

simultaneously. Delegated duties and scope of authority to 12 Network

Engineers and 6 Network Operators. Oversaw the delivery of technical and

professional support, advice and guidance to customers 24/7. Consistently

reviewed spending to ensure compliance with budget planning, isolated areas

where costs could be cut and implemented necessary changes to minimize

financial output.

THOMSON, INC., Lancaster, PA

2000 - 2004

Team Lead - Systems Analyst II (Global Knowledge Management Division)

Established global taxonomy for diverse web applications, defined RFP

requirements for new software development initiatives and managed

application development and website collaboration projects. Managed

helpdesk operation supporting over 16,000 users worldwide. Initiated the

infrastructure required to accommodate internal web development and

integration of database information required for information to be securely

accessed across all levels of the organization. Directed daily security

processes, server functions, replications, database updates and creative

efforts to improve helpdesk delivery and function. Executed testing,

upgrading and installations of latest releases to Domino, Sametime,

QuickPlace, WorkFlow, Dom.doc and other custom applications. Managed

server farms located in Indianapolis, Paris, Mexicali and Hong Kong.

Additional Professional History

KERR GROUP, INC., Network Manager, Lancaster, PA

1997 - 2000

IREX CORPORATION, Lotus Notes Administrator, Lancaster, PA

1996 - 1997 BANK OF LANCASTER COUNTY, Computer

Operations Supervisor, Lancaster, PA 1989 - 1996

Professional education and Development

Project Management: PMBOK GUIDE 4E (Self Study)

Domino Development Training: GLOBAL KNOWLEDGE, Valley Forge, PA

MCSE Win NT Training: PRODUCTIVITY POINT, Lancaster, PA

Lotus Domino System Administrator Training: PTS LEARNING SYSTEMS, Valley

Forge, PA

Principles of Banking Certifications: AMERICAN INSTITUTE OF BANKING,

Lancaster, PA

LET Certification (Leadership Effectiveness Training):, Lancaster, PA

KASET Certification: KASET TRAINING, Lancaster, PA

Supervisory Training Certification: LANCASTER CHAMBER OF COMMERCE,

Lancaster, PA

Business Data Processing Diploma: PRO-TECH OF LANCASTER COUNTY, Mt. Joy, PA

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