account manager with extensive administrative/clerical background

R SUM

Kay de Kanter

**** ******** ******, *** **

Torrance, CA 90503

Cell Phone: 310-***-****

Career Summary:

Am an experienced National Account Manager with emphasis on customer

service, administrative skills, and strong support for team member

environments. Able to work both independently and with team members to

achieve targeted goals and results. Am a fast learner who enjoys a

challenge, discovering new venues and enhancing the team. Began my working

career as an administrative assistant working up to account manager.

Career and Achievements:

MANAGER, PROCUREMENT LOGISTICS

California Pizza Kitchen, Los Angeles, CA

July 2005-May 2011

Language, math, negotiating, reasoning and listening abilities a must to

successfully communicate, both orally and in written form, with all levels

of staff members at CPK, various vendors and distributors, and especially

the general public. Responsible for the daily monitoring and resolving of

any issues related to the successfully delivery and logistics of complete

orders to each store, special events, and customer concerns. Daily contact

with store staff members, distributor warehouse personnel and various

vendors as situations warranted. Weekly and monthly, compile status

reports for the VP of Procurement and Upper Management. Also responsible

for the weekly customer base pricing updates and monthly commodity pricing

updates to ensure all contract pricing for all items is maintained

correctly.

NATIONAL ACCOUNT MANAGER

MBM Corporation, Rancho Cucamonga, CA

June 2003-June 2005

Maintain daily management of assigned accounts, including troubleshooting,

warehouse/routing/delivery issues, seasonal programs implementations,

general service development to ensure highest customer satisfaction.

Successfully communicate, both verbally and written, with various

department personnel, warehouse and general public when needed.

NATIONAL ACCOUNT REPRESENTATIVE

MBM Corporation, Rocky Mount, NC

August 1996-May 2003

Responsible for the daily functions, operations, and communications with

assigned accounts (California Pizza Kitchen, Del Taco and Grandy's) to

achieve the requirements and goals for each account. Was promoted to

National Account Manager for the three accounts.

PURCHASING ADMINISTRATIVE ASSISTANT

MBM Corporation, Rocky Mount, NC

August 1989-July 1996

Assisted the Director of Purchasing with special assignments, daily

Department operations, research and technical/clerical support as needed,

and general customer support as needed. Instrumental in the conversion of

the company purchasing system into an on-line ordering, tracking, and

pricing system (Amphire) for the 7 MBM branches throughout the U.S.

Education and Personal Information:

University of Maryland, European Division in Sevilla, Spain, 1967-1968

(including summer courses). Emphasis on Business Administration.

Katherine Gibbs School (now Gibbs College) 1968-1970; B.S.S. (Bachelor

Secretarial Sciences), Liberal Arts.

Various courses in management skills, problem solving, time management,

customer services courses throughout my working career.

Proficient with Word, Excel, Outlook and other standard office equipment.

Familiar with AS400 on line system and Amphire on line ordering system.

Speak Spanish.

Commendation from MBM Corporation owners for ongoing efforts during the

year-long successful conversion process to the Amphire on-line system.

Born in Germany; naturalized citizen in 1963.

References gladly forwarded upon request.

Contact this candidate