Customer Service Manager

CHIQUITA BECCUE

***** ******* **., ***. *** • South Haven, Michigan, 49090 • 352-***-****

An energetic and dedicated professional offering more than 30 years of success in fast -paced and quality-

conscious environments. Self-motivated, well organized, and skilled at taking a project to completion based on

immediacy, profitability, and quality. 65+ WPM typing speed. Specific expertise in:

Proofreading Scheduling

Technical Writing Information Research

Newspaper Ad Layout & Design Client Services

COMPUTER SKILLS

Computer-literate with Windows and Macintosh systems. Comfortable preparing and proofreading

correspondence, research papers, presentations, and other documents relating research with accuracy and

timeliness.

Specific skills with:

Open Office Writer MS Word Multi-Ad Creator Photoshop Elements

PROFESSIONAL EXPERIENCE

CHIEFLAND CITIZEN - Chiefland, Florida 1996 - 2011

Graphic Artist, Newspaper Layout & Design

Created newspaper ads for multiple clients to appear in local newspaper.

Proofread newspaper articles and advertising for accuracy, spelling and grammar.

Handled legal advertisements appearing in the newspaper, including placement in multiple newspapers.

Also created proof of publication for legal advertisements.

Assisted in the inserting of advertising flyers into newspapers prior to distribution to the public.

UNIVERSITY MEDICAL CENTER, OB/GYN - Jacksonville, Florida 1993 - 1996

Departmental Medical Secretary

Managed professional schedule of four doctors in northeast Florida's premier teaching hospital; scheduled

surgery, lectures, service rotation, and departmental meetings.

Liaison for staff doctors during emergent medical situations requiring their attention.

Transcribed doctor's dictation to produce patient correspondence, research papers, and patient notes.

Proofread correspondence and other papers for accuracy.

Interacted with insurance companies to obtain patient referrals and precertification to perform in-patient

and out-patient procedures.

EXECUTIVE SERVICES - San Diego, California 1990 - 1993

Office Manager

Managed scheduling, customer service, and post-production for an administrative support firm involved

with typing, desktop publishing, technical writing, and resume development.

UNITED STATES NAVY - Locations stateside and overseas 1981 - 1990

Journalist / Public Affairs Specialist - Honorably Discharged

Editor / Office Manager for newspaper serving American military members and their families.

Supported highly-visible public affairs activities including tours, air shows, and dignitary visits.

Member of proofreading team to ensure accura cy of news releases destined for newspapers nationwide.

EDUCATION AND TRAINING

Advanced Photojournalism (6 weeks) Introduction to Supervision (2 weeks)

Public Affairs and Journalism (16 weeks) Advanced Editing and Writing (4 weeks)

References furnished upon request

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