Customer Service Technician
Resume:
Rashid Edmondson
Lucama, NC **851
PROFILE
Professional mechanic service with the motivation, desire, knowledge, and skills required to diagnose
and repair malfunctions in complete mechanical systems.
EDUCATION
NASCAR Technical Institute (NTI)
Automotive Technology / Nissan Technology Diploma Graduated: March 5, 2010
Training included 1,710 hours in the following subjects:
Courses:
•
• •
Automotive Engines and Automatic Transmissions
Repair
• Electronic Diagnostics
• Professional Service
• Professional Applications
Writing
• Advanced Diagnostic
• Automotive Undercar
Systems
• Brakes
• NASCAR Engines I
• Electronic Fundamentals
• NASCAR Engines II
• Electronic Technology
• Nissan Electrical Systems
• Climate Control
• Nissan Chassis and Engines
• Fuel and Ignition Systems
• Nissan Drive Trains and
• Drivability and Emissions Climate Systems
Hunt High School
Wilson, NC Diploma Graduated: May, 2002
AWARDS AND CERTIFICATIONS
Nissan Credentials
ALLDATA Certifications
Nissan Advanced Technician
Technical Customer Handling Certificated of Completion
Climate Control System Certification
Electrical Components Diagnosis and Repair Certification
Chassis Systems Diagnosis and Repair Certification
Engine Mechanical Service Certification
Manual Transmission Unit Repair Certification
Consult l & ll Diagnosis Certification
Oscillocscope and Fluke Certification
Pro-Cut PRM Certification
Rashid Edmondson
7923 Simpson Rd
Lucama, NC 27851
EMPLOYMENT
Documents Technologies Incorporation (Alston & Bird LLP), Raleigh NC 2003-
2008
Clerical Technician
Aided attorneys during conferences
Monitored corresponding communications
Organized legal documents:
Filling and Patent legal documents
Customer service:
Microsoft Excel, Word, Power point
Southern States Nissan, Raleigh, NC March 2010-Sept. 2010
Mechanic Technician
Routine check on various vehicles
Inspect brakes, wipes, and tire rotations
Replace belts, hoses, and radiators
Engine and transmission work/replacement
Complete detail diagnostics report
Park Avenue Tire & Brake, Wilson, NC October 2010-
Sept.2012
Mechanic Technician
Towing and Recovery for NC State Highway Patrol
Service Hydraulic lifts on DMV vans
Major electrical diagnostics
State Inspection ready services
Engine and Transmission repair and replacements
Suspension and A/C service
Computer programming and reprogramming
Oscillocscope Reading
Customer Service:
Microsoft Excel, Word, Power point
DSM Pharmaceutical, Greenville, NC Sept.2012-
Feb2013
Production Technician
Operated automatic and manual manufacturing and chemical equipment
Performed a variety of task related to processing of ingredients
Handled raw materials and intermediate and finished products
Mixed compound ingredients for tablets granulations and capsule powders
Perform general maintenance on pumps,homogenizers,tablet compression machines
References
Daniel Randell Neclear Plant Technician 804-***-****
Greg Taylor Supervisor (DTI) 919-***-****
Wallace Lavender Group Leader (DSM) 919-***-****
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