Quality Process Improvement

Rory C. GOFFNER

**** ****** ****** *****

Louisville, KY 40291

Cell: 502-***-****

Home: 502-***-****

*********@***.***

Career Profile

Operations/Production Supervisor (Packaging and Shipping) for the last

eight years with a total of 23 years with my former employer. Recognized

for having the ability to adapt to change quickly, enhance quality, and to

simplify workflow processes. Supervise several individuals in addition to

providing support. Enjoy participating in new ventures for improvements.

Key strengths include:

. Process Improvement

. Operations Supervision

. Leadership

Management Philosophy

The best way to ensure an organization's success in today's competitive

world is to amaze the customer. Today's customers and future customers want

responsiveness, low expenditures, and high quality. If you do not meet or

exceed your customer needs, your competition will.

It is not enough for employees to accept change. There has to be a new way

of doing business were continuous improvement is the standard. Employees

need to actively seek to improve methods and procedures that drive

initiative. Trust must be established by developing a work atmosphere were

people work without intimidation. An environment needs to exist where there

is pride for both personal and organizational accomplishments.

Examples of Accomplishments

Process Improvement

. Converted office forms and reports into easy to use excel worksheet

templates.

. Installed a bulk coagulant tank in the Waste Water Treatment Plant that

resulted in significant savings for the site.

. Energy Conservation: Scheduled and supervised the insulation of plant

exposed steam, water, and condensation lines to prevent damage and energy

waste from the cold.

Operations Supervision

. Participated in management communications team process to develop new

vision and mission statements

Leadership

. Participated on two leadership teams which won Corporate Exceptional

Quality Awards in 2000 and 2002

. Became the Site Exceptional Quality Award Administrator

. Trained in the SAP procurement process and became one of the on-site

trainers.

Education

Bachelor of Science in Information Technology

Sullivan University, 2005

Professional Experience

Production Supervisor, BASF Corporation Louisville, Kentucky, 2007 - April

1, 2012

Supervised production line of machine operators and line mechanics for a

continuous schedule operation high speed bottle packaging and shipping

department. Accountable for maintenance, safety, and troubleshooting of

the Bottle Line and meeting all quality and efficiency objectives, measured

hourly.

Maintenance Planner/ Stockroom Supervisor/ Waste Water Treatment Plant

Supervisor, BASF Corporation (formerly Engelhard Corporation) Louisville,

Kentucky, 2004 - 2007

Responsible for improving the productivity of personnel and equipment by

eliminating unnecessary (non-value added) work, reducing equipment

downtime, and improving the performance of the Stockroom inventory.

Responsible for overseeing the site stock inventory volumes and purchasing

materials and services through the use of purchase orders generated in the

procurement system (SAP) and purchase card purchases to maintain inventory

volumes. Purchased services, equipment, and materials for the site through

purchase orders and purchase card payments. Responsible for submitting

monthly reports to balance purchase card and travel card expense accounts.

Provided relevant and reliable information needed to properly manage

maintenance and repair cost and activities. Responsible for planning and

scheduling work orders to repair equipment in a timely turnaround. Maximize

utilization of resources to ensure goals are achieved in the daily function

of the SAP system to track repairs. Displayed critical thinking and

decision-making skills essential in working with employees to promote the

vision and values of the company. Supervised the site Waste Water Treatment

Plant thorough highly effective leadership, communication, and motivational

skills which led to three years of operation without any notices of

violations (NOV) for the site.

Color Processor, Engelhard Corporation, Louisville, Kentucky 1994 -2004

Operated equipment to create color pigments. Weighed and measured

(according to formula) components and color pigments to attain colors and

specified consistency. Responsible for charging materials into tanks while

making chemical and temperature adjustments to strike the colors.

Responsible for moving components to agitator mixers for color processing.

Collected color samples for comparison to color standard and added

ingredients or colored pigments to correct color discrepancies. Prepared

new color batches.

Spray Dryer Operator, Engelhard Corporation, Louisville, Kentucky 1989

-1994

Processed wet color pigments through a spray-dryer system to produce dried

inorganic pigment into 50lb palletized bags and 1500 lb bulk bags for

distribution.

AWARDS, RECOGNITIONS, and MEMBERSHIPS

. Exceptional Quality Awards, 2000 and 2002

. Exceptional Quality Administrator for BASF Corporation-Louisville Site

. Parent Advisory Council, University of Louisville - Porter Scholarships

2005 - 2006

. Distinguished Honor Soldier while serving in the United States Army

Reserve (1987 - 1995)

What others say...

"Rory is always there - you can count on him"

"Listens to what others have to say"

"He is results oriented and has excellent communication skills"

"Has the ability to get employees to do more with less"

References furnished upon request

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