Customer Service Medical Assistant
Resume:
Randi D. Nevels
Los Angeles, California 90037
*****.******@*****.***
JOB OBJECTIVE
Seeking a challenging and rewarding position with the potential for growth
and advancement. Offering excellent skills in customer service and office
procedures.
SKILLS AND ABILITIES
Dedicated to the highest quality of work Proficient in Microsoft Word and Excel
Type 40 WPM, 10 key Motivated, friendly and determined
Exceptional organizational and Excellent customer service and
communication skills organizational skills
Trustworthy, organized, and positive Goal-oriented, dependable, and
considerate
WORK EXPERIENCE
Aramark Los Angeles,
California
Usher/ Ticket Taker January 2011
to December 2012
. Greeted patrons attending entertainment events. Examined tickets or
passes to verify authenticity, looking at criteria such as color and
date issued. Guided patrons to exits providing instructions and
assistance with patrons with special needs that had physical
disabilities or limitations. Directed patrons to restrooms, concession
stands and telephones. Refused admittance to undesirable persons or
persons without tickets or passes. Settled seating disputes and help
solve other customer concerns. Assisted patrons finding seats,
illuminating the aisle way with flashlights if necessary.
United States Postal Service Long
Beach, California
Casual Mail Handler December
2012
. Unloads mail from trucks. Separates all mail received from trucks and
conveyors for dispatch to other conveying units and separates and
delivers mail for delivery to distribution areas. Places empty sacks
or pouches on racks, labels them where prearranged or where racks are
plainly marked, dumps mail from sacks, cuts ties, faces letter mail,
carries mail to distributors for processing, places processed mail
into sacks, removes filled sacks and pouches from racks and closes and
locks sacks and pouches.
LA County IHSS Los Angeles,
California
Caregiver October 2011
to July 2012
. Scheduled patient's appointments referring to doctors' availability.
Interacted daily with the public and others establishing
communication. Monitored patients and report adverse reactions to
medications or treatments. Gathered information from patients,
including health history. Administered medication per doctor's orders
and vaccinations. Provided exceptional patient care, teaching patient
and providing information. Duties included driving patients to and
from doctor appointments.
Nikkel Pediatric Los
Angeles, California
Medical Assistant August
2009 to August 2011
. Worked both front and back office, providing assistance to doctors and
other staff. Duties included giving medication to patients, taking
vital signs and assisting patients when needed. Prepared exam rooms
for appointments. Answer patient questions and concerns before meeting
the doctor. Performed basic office duties including answering multi-
line phones, took messages and transferred calls to the appropriate
party.
EDUCATION
American Career College Los
Angeles, California
Medical Assistant
November 2009
Manual Arts High School Los
Angeles, California
General Education June
2007
References Available Upon Request
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