Customer Service Quality Assurance

Santosh Pradhanang,CPhT

**-** **** ** #**

Sunnyside, Long Island City, NY 11101 **********@*******.*** Cell # 347-***-****

OBJECTIVE: To obtain a full time position as a Pharmacy Technician in the hospital setting

RELEVANT SKILLS:

Proficient to perform administrative tasks of the pharmacy

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Knowledge of Medication names, uses and doses

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Extensive knowledge of pharmacy law and ethics

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Good grasp on medical and pharmaceutical terminology, pharmaceutical dosage calculations,

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pharmacy recordkeeping and pharmaceutical techniques

Customer service/Customer relations experience

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Languages: English, Nepali, Hindi, Urdu, Maithili and Bhojpuri

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Computer skills: Word, PowerPoint, Excel and the Internet.

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EDUCATION:

ASA College, New York, New York (June 2011-February2013)

Associate’s Degree in Pharmacy Technology

R. R. Multiple Campus, Tribhuvan University, Janakpur Dham, Nepal

Bachelor of Business: June 1996

R. N. J. College, Bihar University, Rampur Madhuwapur, India

Intermediate of Science: March 1993

Certification: Certified Pharmacy Technician by Pharmacy Technician Certification Board (PTCB)

Certification #: 6201-0701-0364-018

PROFESSIONAL EXPERIENCES:

Harlem Hospital, New York (Oct 2012-Present)

Pharmacy Technician (Internship)

• Filling prescription on a daily basis

• Delivery medication for patient help to pharmacist for preparation of IV, Single dosage medication

• Medication delivery to right patient on right time.

Bombino Express Worldwide Inc. (2008-Present):

Field worker

Rose Trade Center (2004-2008):

Self business

Maintained the records, perform related clerical work for store, sales, purchase, and dealt with customer.

Nepal Steel Private Limited, Nepal (1996-2004):

Quality Assurance Officer

• Set up the documentation for quality control

• Random sample check for chemical and physical properties and documentation for national standard.

Reference: Available up on request

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