Customer Service High School

*** ****** **. ****, ** ***** • 252-***-**** • *************@*****.***

Katie M. Grissom

Objective

I am pursuing a full-time position as a Veterinary Receptionist.

Experience

September 2008-Present

Granville

Medical Center

Oxford, NC

Emergency Room Admissions

Register patients and collect information to facilitate scheduled appointments

Collect and verify patient insurance

Scan and assign patient information to appropriate medical charts

Inventory and order supplies

Collection of payments

Answering phones and transferring calls as indicated

Orient and train new employees for emergency room admissions

October 2006- January 2008

NCOL.NET, Inc

Henderson, NC

Administrative Assistant

Customer service/greeting

Creating monthly statements

Collecting current and past due payments

Inventory and place orders for services and supplies

Answering phones and dispatching calls

Scheduling appointments

Receive and categorize computers and software for repairs

July 2003- October 2006

JC Penney

Henderson, NC

Sales Associate

Organization of merchandise

Selling merchandise

107 Orkney Rd. Stem, NC 27581 • 252-***-**** • *************@*****.***

Katie M. Grissom

Assisting customers with product information

Education

August 2001- May 2005

J.F. Webb High School

Oxford, NC

High School Diploma

3.5 GPA

Member of FCA

Accepted to UNCG, UNC-Charlotte, and NC State

August 2005- May 2011

Vance Granville Community College Henderson, NC

Prerequisite Courses

Computer technology

Anatomy and physiology courses

Recognized as a Dean’s List student

References

Jenny Deeds, Supervisor at Granville Medical Center 919-***-****

Ron Noel, Supervisor at J.C. Penney 252-***-****

Ray Pegram Jr., Owner of The Pegram Agency Inc. 252-***-****

Skills Acquired From Job Experiences

Excellent communication, empathy, patience and people skills

Maintaining quality in a constantly changing environment

Detail and goal oriented

Ability to learn new task and new technology at a rapid pace

Computer skills include: All Microsoft Office programs, Quick Books and Rodopi Software

About Me

My name is Katie Grissom and I work full time as an admissions coordinator in Oxford, NC. I live with my

three dogs and my wonderful husband. When I am not working or spending time with my family I enjoy

volunteering at local animal shelters. Volunteering and working with animals has taught me skills such as:

107 Orkney Rd. Stem, NC 27581 • 252-***-**** • *************@*****.***

Katie M. Grissom

administering medications, recognizing symptoms of certain illnesses and how to handle and restrain

different breeds of animals. It is my desire to work in a veterinary clinic and assist with the care of animals

and other duties as needed. I plan to pursue education opportunities to become a Licensed Veterinary

Technician in the future. You should hire me for this position because of my love and experience in caring for

animals. I possess the technical skills to organize, prioritize and follow through with assignments.

Contact this candidate