Customer Service Sales

MARTIN A. GUREWITZ

**** **** **** ********* #****

Las Vegas, Nevada 89084

702-***-****

*********@**********.***

CAREER PROFILE

A passionate, skilled and results-driven professional with several years of experience, and a

strong record of achievement in providing the necessary retail expertise to ensure

streamlined operations, customer satisfaction, and increased profitability.

Expertise includes - Retail Management / Business Operations & Development;

Management of Men’s Clothing’s, Furnishings & Sportswear &Women’s Collections;

Visual Merchandising; Personnel Development & Training; Branding/Image

Strengthening; Staffing/Human Resources; Exemplary Customer Service; Clientele

Development; Buyer

Excellent interpersonal communicating, listening and negotiating skills, coupled with the

ability to effectively establish and maintain rapport with all levels of personnel, clients and

manufacturers.

Proven background at high levels of leadership, team building, planning, organizing, and

problem-solving, all of which realized significant contributions to bottom-line results.

PROFESSIONAL EXPERIENCE

1996 - 2012 PAUL STUART, New York, New York

Merchandise Manager/Buyer - Men’s Clothing (1998 - 2012)

• Performed a diverse range of responsibilities to include, but not limited to:

- worked closely with President encompassing all phases of product development from

swatch selection to collection building to partnering with manufacturing on specifications

and production of samples and finished product, to include domestic and European

fabric mills and makers

- co-managed sales floor, all of men’s divisions and women’s shop overseeing both

productivity and performance of professional sales personnel, tailors, fitter's, cashiers

and back office staff

- worked with visual merchandising teams maximizing floor presentation

- worked to ensure proper merchandise assortments

- worked with sales staff to significantly enhance customer service through effective

building of clientele base and brand strengthening

- interviewed, hired, and scheduled sales floor staff and back office personnel

- coordinated flow of merchandise from sales floor to tailor shop and back

- stressed proper stock maintenance

- assisted customers in product selections, answering customers inquiries and/or concerns

- conducted meetings with sales staff raising their product enthusiasm and knowledge to

maximize volume

Department Manager / Merchandise Manager of Chicago Store (1996 - 1998)

• Directed operations for Chicago Men’s Department while enhancing customer service

and clienteling. Instrumental in staffing, floor layout and merchandise maintenance, and

built proper assortments with buyers.

• Instrumental in hiring sales and support staff, as well as overseeing daily schedules for

shipping, receiving, sales and back office functions.

MARTIN A. GUREWITZ

PRIOR EXPERIENCE CHRONOLOGY

1989 - 1995 MACY’S EAST - FEDERATED - New York Herald Square Flagship

Buyer - Men’s Designer Clothing, Topcoast, Rainwear (1995 - 1996)

Buyer - Men’s Suits (1989 - 1995)

1985 - 1989 BARNEYS NEW YORK

Buyer -Traditional Men’s Clothing Collections

1980 - 1985 PAUL STUART, New York, New York

Buyer - Men’s Clothing (1983 - 1985)

Associate Buyer - Women’s Clothing (1981 - 1983)

Assistant to Senior Men’s Manager, Men’s Sportswear & Furnishings (1980 - 1981)

EDUCATION

MONTGOMERY COLLEGE, Rockville, Maryland

Concentration: Business Administration

Specialized Training / Professional Development:

• Fashion Institute of Technology, New York City - Organizing and Running a Small

Business

References Available Upon Request.

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