Sales Customer Service
Resume:
mitch mcdonald
Email: *********@********.***
Address: **** ********* **
City: Tuscaloosa
State: AL
Zip: 35405
Country: USA
Phone: 205-***-****
Skill Level: Management
Salary Range: $55,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Mitchell O. McDonald
2008 Waterford Lane
Tuscaloosa, Al. 35405
Objective:
To obtain a challenging position that will allow me to further utilize my proven motivational and management skills to accomplish the ultimate success.
Experience:
Snap-on Tools, Inc. 07/08 to present
Created and established exceptional sales growth and service of mechanic tools and parts for an underperforming business region
Grew business 300% in two years (received top performer recognition)
Managed daily and monthly profit loss statements including monthly and quarterly business forecast
Responsible for creating large equipment sales including financing approval as well as all collections of payments from all accounts in region
Consistently achieved monthly sales bonus award for exceeding quota goals by over 100% in all product categories
Team lead in conference calls for training on conceptual sales tactics that would enhance regional business growth
Managed all aspects of the sales process and responsible for maintaining and managing over $100,000 dollars of inventory in company vehicle
Advanced Auto parts 10/07-07/08
Store manager for 12 employees and direct report for 2 assistant managers
Created monthly forecast and profit loss statements
Consistently met store projections and regional goals
Hired and maintained a loyal staff which enhanced customer service
Achieved monthly bonus award 6 months in a row
Lowes Home Improvement 10/04- 07/07
Zone manager for 4 department managers with 10 associates in each department
Responsible for customer relations, proper staffing, ordering, stocking, and inventory management
Wal-Mart, Inc. 01/03-10/04
Managed 5 department managers, 100 associates, and over 500 associates
Responsible for all inventory management including customer relations in all departments noted above.
Education:
Mississippi State University - 2002
Bachelors of Business Administration
East Mississippi Community College - 1998
Associates degree in Teaching and Coaching
Computer skills:
Profi
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