Customer Service Technician
Resume:
Michael Hogan
Email: **********@********.***
Address: * ******** ******
City: Troy
State: NY
Zip: 12180
Country: USA
Phone: 518-***-****
Skill Level: Experienced
Salary Range: $30,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Michael J. Hogan
7 Pineview Avenue
Troy, NY 12180
518-***-**** (Home)
518-***-**** (Mobile)
**********@********.***
Summary
Field Technician with over 12 years of background in the telecommunications and maintenance industry. I've achieved advanced knowledge in various aspects of installation, maintenance, and repair. I wish to pursue and challenge myself in applying my knowledge to related fields or fields that I can expand into, particularly electronics, engineering, or operations and production.
Experience
Installation, Repair & Maintenance Technician
Verizon Communications
March 2000 - October 2012 - Capital District, NY
Install, repair, and troubleshoot outdoor and indoor wiring and cabling as well as its functioning through network equipment.
Customer support and maintenance field technician, serving various areas of the greater Albany, NY area providing service and repair of telecommunications lines and equipment.
Skills: Network Troubleshooting, Skilled Labor, Troubleshooting, Aerial & underground work, Pole Climbing, Equipment operator
Installation Technician
Barry Collins Heating & Cooling
August 1998 - February 2000 - East Greenbush, NY
Heating & Cooling
Installation, removal, and repair of heating and cooling equipment.
Skills: Troubleshooting, Technical Support
Driver
Morgan Linen Service
April 1993 - June 1998 - Menands, NY
Delivery and pick up of linen accounts throughout the greater Albany area. Stocked trucks daily and maintained customer service accounts. Linen supply company; safe driving record, heavy lifting, customer service and support.
Education
Hudson Valley Community College
Associate Degree in Liberal Arts
1990 - 1992
LaSalle Institute
High School/Private Academy
College Preparatory Diploma
1982 - 1986
Career Highlights
Pole Climbing Certified Advanced knowledge in installation & troubleshooting various cabling/fiber networks.
Safety Certified with clean driving record with ability to work above and below ground to perform necessary. functions.
Possess advanced knowledge of aerial equipment operations as well as other common types of hand tools and heavy machinery.
Interests & Skills
Outdoors
Family & Sports
Mathematics
Skilled labor practices
Network Troubleshooting
Certified in Pole Climbing
Critical Thinking and Team Work aptitude
References
1. Ron Filkins
NYS Thruway
2. Paul Kelly
College of Nanoscale Science & Engineering
3. Benedetto Anastasio
Owner: Pelegrino Importing
Contact this candidate