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Customer Service Manager

Location:
Lathrop, CA
Posted:
March 05, 2013

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Resume:

Jeffrey Wittrig

Email: **********@********.***

Address: ***** ***** ****

City: Lathrop

State: CA

Zip: 95330

Country: USA

Phone: 530-***-****

Skill Level: Management

Salary Range: $60,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Jeffrey W. Wittrig

15467 Eagle Lane

Lathrop, Ca. 95330

530-***-****

**********@********.***

Excellent Management, Leadership, Training, Customer Service, and Human relations skills.

Computer proficient in database, POS, and MS Office applications. Proven ability to analyze,

problem solve, manage, and motivate. Trained in project management, and MS Project.

Excellent understanding of system dynamics. Successful completion of Situational Leadership II Training.

EDUCATION

CALIFORNIA STATE UNIVERSITY of CHICO CHICO, CA

Graduated with a B.S. degree in Business Administration, GPA 3.295

Option in Management, with path in Entrepreneurship.

BUTTE COMMUNITY COLLEGE

OROVILLE, CA

Graduated with an A.S. degree in Business Administration.

EMPLOYMENT HISTORY

ANY MOUNTAIN DUBLIN, CA 2007-2013

General Store Manager of 4 million dollar retail store, which included a rental/service shop.

Oversaw all operations of the store including;

P/L's, hiring & terminations, employee training, employee reviews, payroll, scheduling,

customer service, merchandising, supply ordering, and managed (2) Assistant managers,

and a staff of 35 employees. Also trained and developed 2 store managers and

7 assistant store managers for the company, and was on the committee to pick out the

company's new POS system.

ROSS STORES ELK GROVE, CA 2006-2007

Fast Track Assistant Manager, managed 40 employees in an

8 million dollar a year store. Oversaw all operations of the store.

COPELAND SPORTS CHICO & ROSEVILLE, CA 2005-2006

Started as Assistant Store Manager, then promoted to General Store Manager

after 4 months in Chico, CA. Successfully managed and oversaw all operations

of a 4 million dollar a year store with 24 employees. Promoted to General Store Manager

of a 5 million dollar store in Roseville, CA after 8 months. Managed 9 managers and

36 employees. Also managed both the Roseville, and Downtown Sacramento store

for 2 months.

MOUNTAIN PAINTBALL PARADISE, CA. 1999-2001

Owned and operated business for two years, then sold. Organized charity events

for police K-9 unit, produced and sold paintball products, managed staff of employees,

book keeping, promotions, advertising, and public relations.

ACTIVITIES

CSU, CHICO ALUMNI MENTORING PROGRAM 2005-2007

Volunteer

COLLEGIATE ENTREPRENEURSHIP ASSOCIATION 2004

Board member (position of Historian)

PACURH AT CSU, CHICO 2002

Volunteer

CHARITY EVENT FOR PARADISE POLICE K-9 UNIT 2000

Organized paintball charity even and fund raiser for the Paradise Police K-9 unit.

REFERENCES (available upon request)



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