Customer Service Technician

Henry Mcdonald

Email: **********@********.***

Address: ** ***** **

City: Revere

State: MA

Zip: 02151

Country: USA

Phone: 781-***-****

Skill Level: Entry

Salary Range: $31,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Henry McDonald

11 Maggi Road Revere, MA 02151 781-***-**** or 781-***-****

Summary:

* Excellent Customer Service Skills. * Quickly learn procedures and methods. * Professional demeanor. * Dependable, punctual, organized and efficient.

Education:

Porter and Chester Institute Woburn, MA Automotive Technician 2012

* Engine Repair * Engine Diagnostics * Shop Management * Engine Electrical Systems * Driveline Systems * Manual transmissions * Body Control Systems * Welding Fundamentals * Automatic Transmissions * Engine Performance * Steering & Suspension * Brake Systems

East Boston High School East Boston, MA Diploma/Carpentry Certificate 1988

Experience:

Avis East Boston, MA 10/12 to 2/13

Class C Auto Mechanic

Oils changed as needed Safety inspection on every care

Midas Stoneham,MA 7/12 to 8/12/12

Automotive Technician

Oil changes as needed Brakes jobs as needed

Century Tire Somerville,MA 5/12 to 7/12

Tire Technician/Lube Technician/Delivery Driver

Change tires on customers cars Local deliveries as needed Oil changes as needed

Town Fair Tire Everett, MA

Service Manager 09/01 to 4/2010

Oversaw all tire technicians in day to day shop operations Handled/solved customer complaints in an orderly fashion In charge of interviewing and hiring new employees In charge of making weekly work schedule for employees Assisted in changing and mounting tires on customer cars as needed Covered doing front end alignments on customer cars as needed Ordered supplies for shop as needed

Bruhm's Tire & Svc Saugus, MA

Tire Technician/Apprentice Mechanic 04/10 to 02/12

Change tires on customers cars Performed oil changes, brake jobs, basic maintenance on cars

Contact this candidate