Customer Service Sales Representative
Resume:
John Thieben
Email: **********@********.***
Address: *** *** ** *** *
City: Boone
State: IA
Zip: 50036
Country: USA
Phone: 515-***-****
Skill Level: Management
Salary Range: $30,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
John D. Thieben
735 6th St Apt 8
Boone, IA 50036
***********@**.***
PROFILE
Currently employed as a store manager for Family Video Movie Club Inc. in Boone, IA. Completed a Bachelor of Science Degree in Business from Iowa State University in December, 2012 and also possess degrees in Music Performance from the University of Missouri-Kansas City and Sports Management from Des Moines Area Community College.
EXPERIENCE
Store Manager, Family Video Movie Club Inc August 2012-Present
Work an average of 44 to 50 hours each week managing all aspects of store operations, hiring and customer service. Daily responsibilities include customer service, sales, inventory control, facility maintenance, cleaning, hiring, scheduling, payroll and daily financial book keeping. Additionally analyze management exception reports and financial records on a daily basis to ensure accuracy of store finances and properly control inventory and cash handling in the store.
Licensed Sales Representative, State Farm Insurance May 2012-August 2012
Worked an average of 40 hours a week as a sales representative for Pat Browns State Farm Agency in Ames, IA. Daily responsibilities included telemarketing, managing State Farms prospective customer database to target likely consumers of State Farms products, providing quotes and selling policies to prospective customers, and reporting customer claims to State Farm in a timely fashion.
Insurance Agent, Shelter Mutual Insurance January 2012-May 2012
Worked an average of 44 hours each week as an outside sales representative for Shelter Insurance in Boone, IA selling property, casualty, life and health insurance policies. Job responsibilities included daily prospecting for new clients via telemarketing and door to door sales, formulating policy quotes for prospective customers, implementing marketing and advertising strategies for the agency, and continually working with existing clients to cross sell additional policies and monitor their current policies for needed adjustments and changes.
Building Supervisor, Boone County Family YMCA February 2010-January 2012
Worked approximately 15 to 20 weekly as a building supervisor for the YMCA of Greater Des Moines in Boone, IA. Primary responsibilities included customer service, membership and programming sales, general facility supervision, maintenance and cleaning. Also assisted with community events hosted at the facility and youth sports programming.
Stadium Operations Intern, Iowa Cubs April 2009-September 2009
Worked an average of 45 hours each week as a stadium operations intern for the Iowa Cubs during the 2009 baseball season. Performed daily cleaning and maintenance duties of the stadium and also conducted on-field promotions during home games throughout the season.
EDUCATION
Iowa State University, Ames, IA BS, 2012
Des Moines Area Community College, Boone, IA AS, 2009
University of Missouri-Kansas City, Kansas City, MO BM, 2006
SKILLS
Have strong analytical and critical thinking skills resulting from a background in both business and music. Proficient in the use of computer programs such as Microsoft Word, Excel, and Powerpoint and have a large amount of experience utilizing internet search engines for researching information and data for a variety of projects and assignments. Able to learn and assimilate information exceptionally fast and extrapolate relevant information from sources of data in order to convert the data into useful reports or presentations. Possess exemplary customer service skills and experience as a manager in a fast paced and high intensity work environment.
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