Administrative Assistant Project

E LLEN M. FOX

** ******* ****, **** * Telephone: 617-***-****

Westford, MA 01886 ************@*****.***

ADMINISTRATIVE & OFFICE SUPPORT PROFESSIONAL

SUMMARY

Administrative professional with vast experience performing all administrative functions and

supporting management and field personnel in fast-paced, high-energy environments.

Exceptional planning and organizational skills – frequently recognized by management,

customers, peers and auditors for keeping projects and operations on track with unfaltering

attention to detail.

Extensive record keeping experience – consistently received high audit marks for accurately

maintaining documentation and strict confidentiality.

Strong bookkeeping skills, including A/P, A/R, invoicing, budgeting and collections.

Highly productive and accustomed to multi-tasking, prioritizing and meeting stringent deadlines

with thoroughness and accuracy. Motivated to assist other departments as needed.

Flexible with a positive attitude and a calm, professional demeanor well-suited for working in

fast-paced and/or stressful environments. Excellent record of attendance and punctuality.

Successfully taken several radiology courses, and basic science courses.

Middlesex Community College – Bedford, MA - Basic Science and Radiology Courses 2010 to

2012

PROFESSIONAL EXPERIENCE

Fox Nursery and Pre-Kindergarten, Inc. – Chelmsford, MA 1987 to 2009

Director

(1991-2009)

Ellen M. Fox Page 2

Teacher’s Aide

(1987-1991)

Joined this state-certified, 130+-student preschool as a teacher’s aide, rapidly learned all aspects of the

organization, and took over direction and ownership of the school in 1991. Directed administrative

operations with an emphasis on extensive record keeping and documentation, information dissemination,

policy development and compliance, budgeting, purchasing and customer relations.

Received excellent ratings on all State audits.

Led organization to win Reader’s Choice award two consecutive years based on unsolicited

recommendations from customers (parents).

Received numerous accolades for quality and cohesiveness of curriculum as a result of

detailed planning and coordination among staff.

Specific administrative duties included:

Coordinated and managed multiple priorities and projects, including enrollment process,

staff meetings, and curriculum development.

Prepared reports, correspondence, memos and monthly newsletter.

Answered phones and interfaced daily with customers providing superior customer

service and problem resolution in sometimes sensitive situations.

Fox Nursery (continued)

Performed bank deposits, funds disbursement, accounts payable, accounts receivable,

collections and budget tracking.

Handled licensing, insurance and other legal/regulatory matters.

Oversaw outsourced payroll for 7 employees.

Maintained strict confidentiality of customer information.

Spaulding and Slye (now Jones Lang LaSalle, Inc.) – Boston, MA 1984 to 1987

Administrative Assistant

Supported 3 project managers in the Development Department of this real estate construction and

property management firm. Prioritized and performed a wide range of administrative, secretarial and

reception duties in a fast-paced, ever-changing environment.

Prepared briefings and memos, typed project plans and correspondence, distributed mail

and coordinated meetings.

Answered multi-line phone system, took messages and answered inquiries.

Served as central help desk, troubleshooter and problem solver assisting field staff on

project related administrative matters.

Provided support and guidance to administrative assistants in other departments and

proactively assisted in other departments as needed.

EDUCATION / TRAINING

Merrimack College – North Andover, MA

Bachelor of Arts, American Studies

Middlesex Community College, Bedford, MA

Graduate of Katherine Gibbs School, Boston, MA

Certified in CPR and First Aid: American Red Cross

Knowledge of MS Office; able to quickly learn and apply new technologies

Contact this candidate