Management Project Manager

Ronald Chrabascz

Email: **********@********.***

Address: ** ****** ***

City: Marlborough

State: MA

Zip: 01752

Country: USA

Phone: 508-***-****

Skill Level: Management

Salary Range: $130,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

19 Bronte Way

Marlborough, MA 01752

(C) 508-***-****

**********@********.***

Objective

Focused, results-oriented business manager with a solid track record of operational execution looking for the right opportunity to aim and apply my skills. Disciplined professional with excellent communications and organizational skill; adept at working with all levels of management and line employees to accelerate productivity and achieve business results.

Skills and Abilities

* Strategic Recruiting Operations Design and implementation

* Attraction Channel Development

* Market/Business Intelligence Research

* Business Planning, Analysis & Reporting

* Forecasting/Budgetary Administration

* Work Flow Analysis and Development

* Change Management

* Web Site Design, Functionality and Management

* Large-scale Program Management

* Line of Business Management

* Employee Development

* MS: Office (extensive MS Excel, MS Access, MS PowerPoint experience), Visio, Brio, Business Objects, and other BI tools

Professional Experience

Comcast Corporation, Manchester NH April 2011 - Present

Director, Talent Operations, Northeast Division

Responsible for management of all recruiting operation areas including development of attraction channel plans for front facing client organizations, reporting and analytics, compliance and vendor management. Engage with all levels of Comcast leadership to plan and execute effective staffing programs. Liaison between Comcast corporate staffing and region staffing teams to execute large scale initiatives including applicant tracking systems, pre-employment assessment and background screening programs. Also responsible for working with local staffing teams to develop proactive candidate pipeline strategies for sales, customer care and technical operations. Maintain division staffing budget and vendor relationships. Successes have included analysis to evaluate effectiveness of external staffing models and propose and implement both in-house and RPO models as the business requirements dictate. Developed ongoing sales hiring forecast to ensure that key stakeholders, including recruiting, HR, finance and the business line are managing to zero vacancy rate.

RBS Americas, Smithfield, RI 4/2008 - 4/2011

Vice Present, Recruitment Marketing

Primary responsibility is to enhance the candidate experience through the successful development and integration of the corporate employment brand proposition. This includes integrating the global RBS employment brand and regionalizing for the North American market. Serve as primary conduit between recruiting and communications to ensure the value proposition is on message for all audiences. This includes reviewing all recruitment collateral, working closely with 3rd party recruitment advertising vendor, coaching recruiters to deliver relevant talking points, and educating the HR population on the value proposition. Work with senior management to ensure all branding is consistent with corporate philosophy of inclusion and diversity. Manage team responsible for auditing all recruitment activity to ensure the corporation adheres to compliance with all OFCCP/AAP/EEO regulatory compliance. In addition to the branding role, also continue to retain responsibility for managing the internal direct sourcing team as part of an overall recruitment attraction channel infrastructure. Also called upon to develop and deliver ad hoc recruitment reporting and analysis for executive management.

Citizens Financial Group, Smithfield, RI

Vice President, Recruitment Sourcing 3/2007 - 4/2008

Lead corporate wide recruitment reorganization effort to establish a world class sourcing function. This initiative includes the development of a strategic direction for the sourcing organization aligned with overall recruiting and corporate objectives. Responsibilities included initial staffing and day to day management of the sourcing team; procurement of sourcing tools; development of sourcing processes and metrics/reporting; engagement with senior recruiting management to coordinate sourcing and recruiting activities. Since its inception, the program has realized a cost avoidance of more than $1.8 million versus search firm utilization.

Additional responsibilities include the following:

* Management of recruiting reporting/analysis for the organization and executive HR management

* Oversight of employment marketing efforts between external advertising firm and recruiting organization

* Creation and management of new recruiting compliance function

* Coordinated oversight of career website redesign

Citizens Financial Group, Providence, RI

Assistant Vice President, Recruiting Operations Project Mgr 1/2004 - 3/2007

Responsibilities included the recent establishment of best practice staffing metrics aligned with corporate objectives; facilitate the development of standardized recruiting strategy plans for all business lines to include service level agreements and metrics to measure plan effectiveness; manage report and analysis deliverables for employment projects associated with corporate acquisitions; project team lead responsible for the implementation of an internet driven candidate assessment program; coordinate effort with Peoplesoft implementation team regarding eRecruit interfaces with external recruiting systems including candidate assessments, background checks, job posting web sites, sourcing agencies, marketing firms; produce ad hoc analysis for executive HR management. Coordinated several recruiting integration initiatives between parent company and the recently acquired company. Initiatives included a brand identity review of all recruiting processes and collateral, recruiting conversion to Peoplesoft eRecruit platform, and the integration of an internet based candidate assessment program. Served as the business team lead for (2) redeployment/outplacement projects including the implementation of a job posting web site for redeployed employees and the establishment of (2)

Redeployment/Outplacement Centers. Recently completed PMP (Project Management Professional) certification coursework at Bryant University aimed toward obtaining PMP certification. Managed special recruiting initiative for Basel II regulatory compliance project - successful directed effort that increased hiring by 200% per month vs. prior leadership. Nominated for 2006 corporate award

Citizens Financial Group, Providence, RI 2004 - 2007

Senior Business Analyst, Officer, Corporate Recruiting

Currently working with Corporate Recruiting to establish best practice metrics aligned with overall corporate objectives; facilitating the development of standardized recruiting strategy plans for all business lines to include service level agreements and metrics to measure plan effectiveness; managing report and analysis deliverables for employment projects associated with corporate acquisitions; serving as project manager responsible for the implementation of an internet driven candidate assessment program; coordinating effort with Peoplesoft implementation team specifically regarding interfaces with existing recruiting systems; produce ad hoc analysis for the Corporate Recruiting function.

Citizens Financial Group, Providence, RI

Senior HR Mgmt. Business Analyst 2002 - 2003

Engaged with Senior HR Mgmt. to establish and set standard human resource metrics for tracking performance in key Human Capital Management categories. Responsible for identifying and evaluating Business Intelligence tools to be utilized by human resources staff to facilitate improved data flow throughout the organization. Designed and delivered organization`s first Human Capital executive summary report to introduce senior management to relevant organizational metrics and measurements including staffing and turnover, compensation and benefits, employee relations, and training. Duties also included the production of ad hoc analyses across the corporation as it pertains to human capital. Focused efforts on analytics on employee turnover, employee segmentation and HR website productivity. Designed and implemented departmental report tracking process to facilitate analysis of departmental productivity and drive continuous improvements.

EMC Corporation, Hopkinton, MA

Global Operations Manager, Executive Briefing Program 1999 - 2001

Managed all operational aspects of global executive briefing program-including customer centers in Massachusetts, Ireland and Japan-through unprecedented growth. Drove expansion projects to triple capacity in Massachusetts and launch centers in Ireland and Japan. Managed administration of global EBC budget of more than $15 million annually. Reengineered and automated work processes to schedule and customize more than 4,000 customer briefings per year-bolstering employee productivity without adding headcount. Drove briefing evaluation and customer satisfaction process to target improvement areas and work cross-organizationally to execute needed changes. Established key vendor relationships with suppliers to improve quality while managing cost; drove expenses down by more than 20%. Standardized business forecasting and reporting processes globally to improve business analysis and decision support capabilities. Ran research group responsible for development of customer profiles and market reports to provide EMC executives and presenters with background information on every customer prior to their visit to EMC; consistently met or exceeded service-levels during 90% growth rate. Nominated for EMC President`s Award in 2000.

Customer Research Supervisor, Executive Briefing Program 1998 - 2000

Established and managed focused research team responsible for preparation of customer profiles to prepare EMC executives and presenters for all customer visits. Worked with senior management and Sales to devise standardized template and streamline data collection process. Doubled team size and established service-level orientation to support EMC briefing centers. Handled all aspects of employee management, including: recruiting, new employee orientation, performance management, employee development, continuous improvement and succession planning. Successfully developed and mentored (2) supervisors.

Business Analyst, Marketing Services 1998 - 1999

Reporting to VP of Marketing Services, drove key projects related to operational efficiency and corporate expansion. Developed and implemented website to automate and manage all aspects of EMC`s executive briefing program-scheduling and coordination (briefings, presenters, customer tours across multiple facilities), agenda creation/customization, pipeline management and usage reporting. Prepared and distributed standardized reports to Executive, Sales and Marketing Management on briefing usage and effectiveness. Reduced scheduling process time by 20%; simplified scheduling and coordination of 30 - 40 briefings per day and more than 150 presenters/tour guides. Supported program usage rate increase of more than 65% with flattened headcount. Developed and implemented EBC branding campaign, designed to enhance awareness of EBC value as a sales tool. Conceptualized and developed all promotional materials. Drove multi-million dollar facilities expansion project totaling over 25,000 square feet; worked cross-organizationally with EMC facilities, marketing executives and external architects to plan, fund, execute and launch new center. Recipient of multiple marketing excellence awards.

Customer Research Associate, Executive Briefing Program 1997 - 1998

Prepared customer profile documents to provide EMC executives and presenters with background information prior to every customer visit to EMC. Pulled background information from Lexis-Nexis and other external data sources and summarized sales objectives and history with EMC to ensure balanced perspective. Consistently met service levels during significant growth. Improved research distribution system at a cost savings of more than $100K annually. Marketing Excellence award recipient.

Database Administrator, EMC Manufacturing 1994 - 1997

Maintained Test Equipment documentation, acting as departmental liaison with regard to facilities issues, expediting orders, coordinating office inventory with outside vendors, preparation of departmental reports, word processing, employee attendance tracking, and maintenance of benefits information for the department. Created and maintained new departmental databases using Microsoft Access. Transferred old system into new documentation format. Served as managing editor of EMC Manufacturing Newsletter, a monthly employee publication with a circulation of over 1,000 employees. EMC Manufacturing Achievement award recipient.

Education

Bridgewater State College - BS in Political Science - May 1993.

References

Available upon request.

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