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Manager Customer Service

Location:
Philadelphia, PA
Posted:
March 01, 2013

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Resume:

Reply to: ***********@*****.***

Transportation,Logistics,Dispatch and Warehouse (South Jersey)

Edward Piech 267-***-****

***********@*****.***

Please consider the attached resume for the open position within your company, as I possess the qualifications you are seeking.

My experience includes the transportation industry handling logistics for a client based account, as well as experience with a multi million dollar distribution corporation.

My abilities are outlined within, but additionally be advised that I am a hands on, very detail oriented team player with the ability to work with minimal supervision and to meet tight deadlines as well.

I am a proactive, focused, loyal employee with a demonstrated ability to be a quick learner with high integrity and a strong desire to succeed.

I have always worked closely with upper management, to aid with reporting, data control, and development of new systems. Currently I am seeking a challenging diversified position.

Thank you for your consideration.

Edward Piech

267-***-****

***********@*****.***

Strong leadership, strategic planning, project management, and team-building expertise.

Create enthusiasm and build confidence in others.

Design innovative workflow planning/prioritization strategies, resulting in improvement in productivity, efficiency, inventory issues, and cost savings. Able to multitask and make decisions. Flexible to changing priorities.

Adept at recognizing/launching steps needed to attain objectives.

Exceptional interpersonal and communication skills to build positive, effective business relationships with people from diverse cultures and at all professional levels.

Motivate team by recognizing high standards of performance. Give feedback to encourage people to be open and to foster sense of trust.

Salary expectations; $40,000.00 per year (flexible).

Relevant Experience:

Operations and Warehouse Manager Polycore-USA Feb 2011 to Aug 2012

Management of warehouse personnel, and implementation of systems for a " start up warehouse"

including negotiations for all shipping companies, and set up systems to improve and maintain warehouse operation.

Complete Shipping, Receiving, Purchasing, and Inventory Control

utilizing Powerhouse computerized system.

Purchasing based upon required fulfillment of daily sales orders to ship.

Manage cycle counts. Ensure inventory accuracy.

Corporate Dispatch Manager: Salson Logistics, Inc. Apr 05 to Dec 10

Complete logistics management of customer account on customer site for PrimeSource, Inc.

Dispatch and tracking of multiple daily deliveries.

Payroll documentation, processing of invoicing, and internal computer system maintenance.

Customer service implementation of return shipments and claims processing.

Operations Mananger: Elgert and Sons, Inc. May 04 to Feb 05

Management of warehouse crew, and all drivers for successful next day delivery of 100k plus of sales for Automotive Distribution warehouse. Supervise team of 7 -15.

Purchasing control to Maintain sufficient Inventory for Weekly shipments.

Scheduling and cost analysis of fifteen to eighteen routes per day.

Reviewed scheduling and adapted revised routes for shipping cost reductions of over two percent of sales.

Implemented computerized systems for scheduling and reporting.

Assistant Operations Manager: Metal Industries, Inc. Mar 01- Nov 03

Responsible for six locations for domestic and international shipping.

Purchasing Agent for all raw materials needed to manufacture weekly orders.

Weekly Raw materials cost reporting for optimum cost savings.

Set traffic lanes through United States .

Maintained computer logs for DMV, and assistance to supervision of drivers.

Claims and return shipments management.

Shipping Manager: Intest Corporation Nov 99 to Jan 01

Managed all shipments, international, LTL, and UPS online.

Created shipping procedures for increased efficiency.

I.S.O. Certified and forklift certified.

Education:

Rutgers University Camden, New Jersey

Location: South Jersey



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