Customer Service Assistant
Resume:
Jean Stobbe
Email: **********@********.***
Address: **** **** **** **.
City: Las Cruces
State: NM
Zip: 88012
Country: USA
Phone: 501-***-****
Skill Level: Entry
Salary Range: $35,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Jean M. Stobbe
5966 Moon View Dr.
Las Cruces, NM 88012
**********@********.***
PROFESSIONAL EXPERIENCE
NEW MEXICO STATE UNIVERSITY (Las Cruces, NM)
Accountant, Associate, 2012-2013
* Provided accounting oversight and served as a liaison between the Executive Vice President and Provost's Office and the departments of International Programs, Institutional Equity, and Institutional Analysis.
* Approver for hiring actions using E-Hire and PeopleAdmin.
* Processed direct payment requests, journal vouchers, and purchase requisitions in Banner Finance and produced financial reports using E-Print and Cognos.
* Requested new Fund Organization Account Program Activity Program (FOAPAL) indices and activity codes.
* Processed travel vouchers for reimbursement for the Distance Education department.
* Reconciled insurance accounts using Microsoft Excel and developed fillable Adobe Acrobat forms, which were adopted for everyday use by the Office of the Executive Vice President and Provost.
* Assisted in investigations of suspected fraudulent activities that uncovered suspicious purchases made at the campus bookstore.
* Mentored a new Fiscal Assistant in International Programs.
* Received training in Banner Finance, PeopleAdmin, Cognos, Electronic Labor Redistribution, monthly budget reconciliations, effort certification and University Procurement Cards, Principal Investigator Training for Grants and Contracts.
NEW MEXICO STATE UNIVERSITY (Las Cruces, NM)
Graduate Assistant, 2011
* Graded accounting homework and Power Point presentations, resulting in my supervisor adopting a feedback method I recommended for computer projects.
* Provided tutoring services in campus Accounting Lab.
ESTEM PUBLIC CHARTER SCHOOL (Little Rock, AR)
Temporary Assistant to Chief Financial Officer, 2009
* Assisted CFO with Accounts Payable (A/P) reconciliations.
* Aided CFO in coding of accounts for compliance with federal and state regulations.
DEPARTMENT OF FINANCE AND ADMINISTRATION (Little Rock, AR)
Tax Examiner, 2006-2007
* Examined corporate tax returns for accuracy.
* Entered tax return data into Microsoft Access and filed billing and error sheets.
* Answered taxpayer phone calls and mailed letters to taxpayers.
WAL-MART (Cabot, AR)
Cashier, 2006
* Performed financial transactions to include taking and counting back money.
* Provided customer service.
THE EMPLOYMENT LADIES (Little Rock, AR)
Receptionist, 2003
* Typed, filed, answered the phone, and provided customer service.
JACKSON HEWITT TAX SERVICE, INC. (Little Rock, AR)
Tax Preparer, 2003
* Prepared tax returns and handled monies paid to me.
* Answered the phone and provided customer service.
EDUCATION
NEW MEXICO STATE UNIVERSITY (Las Cruces, NM)
Master of Accountancy, December 2011.
* Awarded Gean Scholarship, 2009.
* Awarded College of Business Scholarship, 2009.
* GPA: 3.4/4.0
* Attended: 2009-2011.
UNIVERSITY OF CENTRAL ARKANSAS (Conway, AR)
B.S. in Political Science, May 2009.
A.A. in General Studies, May 2007.
* Attended: 2002, 2006-2009.
COMPUTER SKILLS
* Operating systems: Windows XP/Vista/7.
* Applications: Microsoft Office Suite (Word, Excel, Access, Outlook, Publisher), Adobe Acrobat, PrintShop 2010, SAP R/3.
COMMUNITY SERVICE ACTIVITIES
* Project Lead for Belt Loop Bonanza, Sunshine District, Las Cruces, NM, 2012.
* Troop Leader, Girl Scout Troop 308, Las Cruces, NM, 2010.
* Committee Member, Cub Scout Pack 101, Las Cruces, NM, 2010-2011.
* Pack Trainer, Cub Scout Pack 101, Las Cruces, NM, 2011-2013.
* Webelos Den Leader, Cub Scout Pack 101, Las Cruces, NM 2011-Present.
* Bear Den Leader, Pack 101, Las Cruces, NM, 2010-2011.
* Assistant Wolf Den Leader, Cub Scout Pack 179, Las Cruces, NM, 2009-2010.
* Committee Secretary, Cub Scout Pack 179, Las Cruces, NM, 2010.
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