Customer Service High School
Resume:
Reply to: *******************@*****.***
cashier/sales (lower nob hill)
JOHN BETANCOURT FRESQUEZ
**** ******* ******* ****. #***
San Francisco, CA 94131
*******************@*****.***
HIGHLIGHTS OF QUALIFICATIONS
Committed professional with a strong background
in retail and customer service
Solid team member who effectively communicates
with all levels of personnel
Proven ability to define, analyze and solve problems
Exceptional skills in cash handling, inventory control procedures and lost prevention comprehension
PROFESSIONAL EXPERIENCE
Ann Ross, Hollister, CA September, 2010 -- June, 2012
Personnel Assistant
Assisted with planning and organizing of social events
Dropped off and picked up children at school and after school activities
Assisted with a variety of errands on a daily basis
Assisted with meals and kitchen clean up four nights a week
Purfect Paws, Hollister, CA October, 2008 -- July, 2010
Grooming Assistant
Achieved detailed grooming including bathing, eye and ear cleaning, dental and nail care and combing
Answered telephones, scheduled appointments and provided customer service to clients
Exercised dogs, cleaned kennels and kept grooming shop clean and sanitized
Picked up and delivered pets to clients
Blockbuster Video, Hollister, CA October, 1995 -- October, 2008
Customer Service Representative
Operated cash register to process cash, checks and credit cards
Administered all point of sale opening and closing procedures
Facilitated monthly and quarterly physical inventory counts
Replenished floor stock and processed shipments to ensure product availability for customers
Recommended merchandise based on customer need, placed special orders and called other stores to find desired items
K Mart, Hollister, CA September, 1993 -- October, 1995
Manager / Customer Service -- Gardening Department
Managed department and provided customer service
Replenished floor stock and ensured that seasonal merchandise were displayed in a timely manner
Managed receiving and shipping of all gardening department merchandise
Operated cash register to process cash, checks and credit cards
EDUCATION
San Benito High School, Hollister, CA -- High School Diploma, 1994
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