Customer Service High School
Resume:
Nassau Community
College
J O S E P H A. S F E R R A Z Z A
** ****** ****, **********, ** 11801
***************@****.*******.***
FOR YOUR CONSIDERATION, BELOW ARE MY WORK EXPERIENCE, EDUCATION AND
CAREER GOALS.
Objective
To obtain a career in the Health care industry as
a Nurse through education and, through work experience in a
hospital.
Professional Experience, - (2010-present)
Customer Service Associate II
§ Provide Customer Assistance in Plumbing dept.
§ Maintain Department /Sales Initiative
–
(2009-2011)
Driver
§ Pre-trip/Post trip inspection of motor coach
§ Coordinate trip with other drivers or management
§ Complete route safely and on time
§ Provide customer service
.,
(2009-2010)
Driver
§ Pre-trip and post-trip inspection of motor coach.
§ Map out routes.
§ Complete route safely and on time.
§ Providing customer service.
Liberty Eagle Plumbing Corp.,- (2005 – 2008)
Plumber Mechanic
§ Install DWV and domestic systems in residential and
commercial applications.
§ Install gas piping, hot water boilers, steam boilers, hot
water heaters, hydronic baseboard and fan coil systems, and plumbing
fixtures.
§ Inspect, repair, install, modify, and maintain plumbing
fixtures in heating, water, and drainage systems.
§ Ensure proper care in the use and maintenance of equipment
and supplies; promote continuous improvement of workplace safety and
environmental practices.
William Schwamb Plumbing & Heating inc.,- (2002 – 2005)
Plumber
Mechanic
§ Installed DWV and domestic systems, gas piping, and hydronic
boilers.
§ Identified plumbing and safety problems applicable to
installation and took necessary corrective action.
§ Performed necessary clerical duties and read blueprints.
Bill Dooley Plumbing & Heating Inc., 2001 – 2002
Plumber
Supervisor (team of 3)
§ Installed DWV and domestic system on new construction.
§ Repaired plumbing fixtures, including toilets, urinals,
sinks, faucets, sewage and ejection pumps, deep and shallow well
pumps, and hydronic boilers.
§ Defrosted frozen pipes.
§ Installed and tested gas pipe systems in residential and
commercial applications.
§ Installed underground plumbing.
Bertsand Plumbing & Heating, 1999 – 2002
Junior Mechanic
§ Install cast iron pipe underground, plumbing fixtures,
domestic water supply, DMV systems, and gas pipe systems.
United
States Navy, 1994 – 1998
Maintenance, Damage Control, Plumber/Welder, and Bomb & Aircraft
Fire Brigade
§ Repair of all plumbing fixtures on the ship including:
toilets, sinks, urinals, faucets.
§ Repair of DWV systems, high and low pressure domestic
systems, ballast pumps and controls.
§ Welding of minor sheet metal.
§ Team Leader 1st fire response for flight deck.
§ Awarded Good Conduct Medal, Armed Forces Expeditionary Medal,
South West Asia Service Medal, Sea Service Ribbon, Navy Battle “E”
Award.
Education and
Professional Training
§ Adelphi University (School of Nursing Accepted) GPA
4.0-(current student)
§ Nassau Community College GPA 4.0- (2010-2011)
§ Commercial Driver Training (2009)
§ Eastern Suffolk BOCES.(1999)
§ U.S. Navy- (hospital corps school) incomplete (1994)
§ High School Diploma (1994).
Other Interests:
§ Photography
§ Volunteered at hope ministries food pantry (Port
Jefferson-2006)
§ Volunteered at St. Anthony’s R.C. Church (Rocky
Point-2002-2007)
§ Volunteered in Island Harvest (2012)
References
Available upon request.
Contact this candidate