Please note: I am in Houston to stay. I do not want to relocate back to Chicago, or to any other city!
OBJECTIVE:
Increasing responsibility in MIS Management supported by continuing education
and achievement in the field of Information Systems. (Hey, the bottom line here
is that I want my career to keep advancing and my "compensation" to
reflect that!) EDUCATION:B.S. in Marketing with a Minor in Psychology: Eastern
Illinois University December 1990 GPA: 3.16 of 4.0Certified Netware Engineer August 1994 (Updated to 4.x
August, 1995 Updated to 5.x March 2000, Updated to 6.x October 2003)CompTIA Linux+ May 2003 EXPERIENCE:Seatrax, Inc. [link]
- Houston, TX
IT Manager April 2005 - Present
Maintained and performed trouble shooting for Corporate Local Area
Network, consisting of 100+ node local network, including Windows
and Mac OS X clients and networked printers and scanner. Also managed
50+ node network at remote site in Bellchasse, Louisiana. Performed
LAN Administration including: adding and deleting users, performing
regular backups, occasional restorations from NAS backup media,
and maintaining LAN security. Maintained and managed corporate remotely
hosted corporate e-mail solution. Performed phone support for all
remote sites and traveling corporate personnel. Determined computer-related
needs for entire corporation. Oceaneering International [link]
- Houston, TX
Information Technologist July 2004 - April 2005
Researched and developed methodology and procedures for a company-wide
IT standardization project. Areas of concentration included, standardization
of Windows XP workstation configuration, Linux-based installation system and
bootable CD-ROM. Created Linux menu system for both installation options and
restore options.
Installed, configured and maintained two test lab environments that included
two Novell Netware 6.5 servers running ZENWorks for Servers, ZENWorks for Desktops
and GroupWise.
Also installed four RedHat AS 2.1 Linux servers and used opensource solutions to
clone them and make an archive of them for disaster recovery.Loomis, Fargo & Co. [link]
- Houston, TX
Network Administrator October 2002 - July 2004
Maintained and performed trouble shooting for 650+ node, 38 server
Corporate NOVELL and Windows 2000 Local Area Network, including
2 Citrix MetaFrame servers. Responsible for the setup, installation,
upgrade and implementation of servers at both the corporate site
in Houston and remote sites. Performed LAN Administration including:
verification of backups, planning, selection and implementation
of new server equipment, and installation and upgrade of networked
applications. Duties also included the assignment and monitoring
of projects, high-level trouble shooting, and project coordination
with other departments. Duties also included planning for disaster
recovery and testing the disaster recovery plan.
Kirby Corporation [link]
- Houston, TX
Supervisor, Local Area Network/Desktop Support
August 2000 - October 2001
Maintained and performed trouble shooting for 650+ node, 40 server Corporate NOVELL
and Windows NT Local Area Network, including 3 Citrix Winframe servers, 35 Novell
GroupWise installations and 1 Novell BorderManager server. Supervised the setup,
installation, upgrade and implementation of servers at both the corporate site
in Houston and remote sites. Performed supervisory LAN Administration including:
verification of backups, planning, selection and implementation of new server
equipment, installation and upgrade of networked applications, and the installation
and upgrade of network switching and backbone hardware. Duties also included the
assignment and monitoring of projects, high-level trouble shooting, and project
coordination with other departments. Supervised up to three employees and numerous
contractors directly on a daily basis.Harbor Financial Mortgage Corporation
(Subsidiary of First City Financial Corporation [link]) - Houston,
TX
Senior Network Engineer
June 1998 - August 2000
Maintained and performed trouble shooting for 350+ node, 35 server Corporate NOVELL
and Windows NT Local Area Network, including 2 Microsoft SQL servers, 2 Citrix
Winframe servers, 2 SAA for Netware servers, 1 Novell GroupWise server and 1 Novell
BorderManager server. Supervised the setup, installation, upgrade and implementation
of servers at both corporate sites in Houston and Dallas. Originally, duties included
supervising networks at 20 remote locations. Performed supervisory LAN Administration
including: verification of backups, planning, selection and implementation of
new server equipment, installation and upgrade of networked applications, and
the installation and upgrade of network switching and backbone hardware. Duties
also included the assignment and monitoring of projects, high-level trouble shooting,
and project coordination with other departments, including IS personnel at other
locations. During bankruptcy and liquidation proceedings, successfully separated
the physical network by severing the WAN links from Dallas and Waco and performing
appropriate NDS recovery. Also, handled the shutdown of all network systems during
liquidation. Supervised up to five employees and numerous contractors directly
on a daily basis. Washington International Insurance Company
Former subsidiary of The Roanoke Companies - Itasca,
IL
Network Administrator
January 1996 - June 1998
Maintained and performed trouble shooting for 175 node, 9 server Corporate
NOVELL Local Area Network. Set up, upgraded and performed trouble shooting
for NOVELL LANs at 9 remote sites. Maintained and performed trouble shooting
for WAN connecting remote sites and Corporate LAN. Performed LAN Administration
including: adding and deleting users, performing regular backups and occasional
restorations from tape using Palindrome Storage Manager and Seagate BackupExec,
and maintaining LAN security. Maintained and managed corporate Microsoft
Mail e-mail network, including an AT&T Internet e-mail gateway. Performed
phone support for all remote sites and traveling corporate personnel. After
reorganization, the Local Area Network was reduced to 85 nodes, 4 servers,
and one WAN connection. Upgraded 3 of the 4 Novell servers from 3.x to
4.11. Setup 2 additional Novell 4.11 servers. The MIS staff was reduced
to half of the original size, requiring more detailed management of the
network and the upgrade of equipment. Supervised upgrade of Windows 3.1
workstations to Windows95. Installed and maintained Bay Networks AN Router
on 56k channel of T1 for Internet connectivity. Upgraded to CISCO Router
and full T1. Helped install and configure Gauntlet Firewall. Maintained
Gauntlet Firewall. Reconfigured Bay Networks Router for 56k WAN connection. LinksCorp [link] - Northfield,
IL
MIS Systems Analyst
January 1995 - December 1995
Maintained and performed trouble shooting for Corporate NOVELL Local
Area Network. Performed LAN Administration including: adding and deleting
users, performing regular backups, occasional restorations from tape, and
maintaining LAN security. Set up, upgraded and performed trouble shooting
for NOVELL LANs at 17 remote sites. Also performed preliminary troubleshooting
for Integrated Business Systems' Point-Of-Sale product at remote sites.
Maintained and managed corporate Lotus cc:Mail e-mail network. Performed
management and trouble shooting for corporate SBT Accounting package. Performed
phone support for all remote sites and traveling corporate personnel. Determined
computer-related needs for entire corporation. Hyatt Regency Chicago [link] - Chicago,
IL
MIS Analyst
October 1992 - January 1995
Maintained and performed trouble shooting for 250 node, three server NOVELL Local
Area Network. Configured one server for Netware and moved AlphaFour database and
ADACO purchasing inventory system to new server. Developed Guest Request Database
in AlphaFour and installed application on new server. Installed and configured
approximately 100 workstations for LAN. Performed basic LAN Administration including:
adding and deleting users, performing regular backups, occasional restorations
from tape, and maintaining LAN security. Also maintained and performed preliminary
troubleshooting for HP-UX mini-mainframe, NCR 2160 Point-of-Sale systems, and
stand-alone P.C.s.
Front Desk Clerk
January 1991 - October 1992
Performed guest check-in, check-out, and guest accounting functions.Eastern Illinois University [link]
- Charleston, IL
Night Assistant
August 1989 - December 1990
Part-time Student Security Aide to Housing Department.HONORS AND ACTIVITIES:
Eagle Scout Award from B.S.A.
Citizenship Award from the Optimist Club of Glenview, IL.
Master of Glenview Lodge #1058 A.F. & A.M. - 1997-98
INTERESTS:
Writing fiction (mainly science-fiction, but some horror, too), philosophy (Western
and Eastern, but mostly Eastern), swords and fencing, computer security, web development, PERL programming, linguistics, cartography, Asian culture, mythology, martial arts, and all things Japanese
(Have you seen my List O' Links, too?)
Skill Set:
Software: DOS through v 6.22, Windows 3.x, Windows 95, 98, NT 4.0, 2000, XP, and XP Professional, UNIX, Netware 3.x, 4.x, and 5.x, BorderManager, Netware for SAA v2.x and v3.x, GroupWise, including GroupWise Internet Agent, OS/2 Warp, TCP/IP setup and configuration, Telnet, FTP, HTML authoring, Lanalyzer, Java programming, Lotus 1-2-3, Lotus cc:Mail, Norton's PCAnywhere, WordPerfect (DOS and Windows versions), Microsoft Word for Windows, Microsoft Excel for Windows, Microsoft Access for Windows, Btrieve 6.15
and 7.0, FAX Works Pro (including FAX server module), ModemAssist Plus, Crosstalk
serial communications software (DOS and Windows versions), Citrix WinFrame and
MetaFrame, Attachmate Extraa, Palindrome Backup software, Seagate's BackupExec
software, and Cheyenne's ArcServe software.
Hardware: Also, familiar with most modern PC hardware including Acer PC line, AST PC line, Compaq PC, laptop and ProLiant Server lines, Dell PC and server lines, Hewlett-Packard printers and NetServer line, EISA server architecture, SCSI architecture, U.S. Robotics modems, Hayes modems, Palm IIIx, Cisco 1600 Series Routers, Bay Networks AN Routers, IBM LanStreamer switches, NuSwitch FE series switches, Shiva AccessPort ISDN Router, Shiva LanRover/8e modem server, 3Com intelligent MAUs/hubs, Madge token-ring cards, 10baseT cabling requirements, Coax cabling requirements, Ethernet, Token-Ring, and basic public telephone technology.
And, I'm learning more and more as I try to make the impossible possible
without going over budget! It's amazing what you can do with batch
files and old DOS utilities! Not to mention DOS windows in Windows!
If you're a CNE (Certified Novell Engineer), don't forget to join
the CNE Resume
Webring!
© 2004 by J. K. Hoffman, all rights reserved