Customer Service Manager
Resume:
MOLLIE M LEWIS
KATY, TX 77449
**********@*****.***
Career Objectives
To obtain full time employment with a progressive employer where I can utilize my skills and experience to assist in the profit growth of the company.
Work History
Rehab Care- Park Manor Tomball, Tomball, Texas
Rehab Tech
Mar 12, 2012 - Dec 07, 2012
Administrative Assistant to Program Director. Office duties, filing, record keeping, payroll process, and assisting therapist with patient care activities.
Emerideth Senior Living, Houston, Texas
Medication Assistant
Oct 07, 2011 - Feb 10, 2012
Responsible for administering/ supervising medication to residents in a long term care facility.
Spherion at Hewitt- Temp agent, Texas
Customer Service
Sep 09, 2010 - Jul 20, 2011
Enrolled health care participants in health care insurance. Answered questions, problem solving. Customer service taking inbound calls addressing health insurance concerns of the participate.
Daybreak Residential Community, COLLEGE STATION, Texas
Office Manager
Oct 20, 2007 - Jun 10, 2010
Started out as a personal nurses assistant where I worked with people with mental disabilities, administered meds, documentation, went into group homes and perform audits, transported residents to doctors appts. Communicated with family regarding resident, and scheduled appts. After 1 yr I was promoted to office manager;
Managed office duties, Billings for College Station area, assigned duties to office coordinators, Supervised office staff, overseer of office finances and budgeting, document keeping and filing, Customer service, general office duties, payroll and scheduling.
Crestview Nursing Home, BRYAN TX, Texas
CNA
Nov 01, 2006 - Oct 27, 2007
Assisting patients in a nursing home with daily needs. Performing vital sign, lite cleaning, feeding, charting, and ect
Luise White, College Station, Texas
Private Duty
Dec 05, 2003 - Aug 02, 2005
Caring for elder lady in her home. Providing transporation to and from doctors appt. Cooking, cleaning, administering medication.
General Vascular Surgeries A, Bryan, Texas
CNA
Jun 01, 2002 - Nov 01, 2003
Assisted in the examination and treatment of patients in a fast paced medical clinic.
Measure vital signs to include pulse rate, temperature, blood pressure, weight and height and recorded information on charts.
Answer telephone, make and confirms appointments and confirm fee information.
Inventoried and ordered medical supplies and materials.
St. Bernards Hospital, Jonesboro, Arkansas
PCT
Apr 03, 2000 - Jan 19, 2001
Worked on cardiac unit. Assisted nurse with preps for surgery, vital signs, charting, recorded in put and out put, and monitored patient.
Carousel Manor, Brenham, Texas
CNA
Jul 01, 1998 - Feb 09, 2000
Worked with elderly people that were disable in a long term care facility. Assisted with bathing, feeding, exercising, and toileting. Also assisted the nurse with whatever needed to help the patient.
Education
Blinn College, Brenham, Texas
3+ years college, technical or vocational school
Brenham High School, Brenham, Texas
High School Diploma/GED
Computer Skills
Typing Speed 35 Words Per Minute
Database Software (Oracle, Access, etc)
Data Entry Terminal (PDT, Mainframe Terminal, etc)
EMail Software (Outlook, Thunderbird, etc)
Internet Browser (Internet Explorer, Firefox, etc)
Peripheral Devices (Scanners, Printers, etc)
Personal Computers
Presentation Software (PowerPoint, Flash, etc)
Spreadsheet Software (Calc, Excel, etc)
Word Processing Software (Word, WordPerfect, etc)
Driver's License
Class C - Standard Driver's License
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