Sr. Quality Assurance Analyst
Resume:
PROFESSIONAL EXPERIENCE
LifeMed Media Inc, DBA dLife, Westport CT
Sr. Quality Assurance Analyst
- Effectively lead all levels of testing within Quality Assurance
testing cycle: Smoke (Sanity) testing, Functionality testing,
Regression testing, Performance testing, End-to-End systems testing
- Supervises the integration testing efforts between dLife applications
and external systems and partners (ex: Humana Medical Insurance &
Bayer)
- Analyses business and functional requirements, providing proper
feedback to the BA and the IT manager in order to create Test Plans
and Test Cases covering all requirements
- Responsible for writing Test Plans, Test Cases and creating the
required test data
- Responsible of executing approved test cases and reporting any defects
using JIRA System
- Runs multiple test cycles during the code releases to make sure
defects are fixed and no new issues were found
- Executes full unit and regression testing for every release
- Manages reporting defects to different team within the IT organization
- Working closely with the BAs and PMs to during the UAT phase for any
production issues
- Manages any reported issue by the end users or external clients,
trouble shoot and report it to the appropriate team member for
resolving
- Manages all reported issues through our QA ticket system JIRA System
and provides periodic reports to the heads of teams
- Manages all SQL testing and updates in the QA environments as required
- Lead the QA process in lunching the below projects
. www.mydiabetespath.com
. www.dlife.com
. www.vgolife.com
Vertrue Inc. Quality Assurance Team, Norwalk CT
Quality Assurance Analyst 06/09 -
07/12
Areas of responsibility focus on estimation, analysis, development, and
client interactions to support shared
services/applications from a quality perspective. Working closely with
Product, Operations, Development, Marketing
and Finance functions to deliver and support value added quality processes
including data conversion and migration of
legacy systems. Manage projects and virtual resources on a daily basis.
Job Responsibilities:
- Responsible for writing test plans, test cases and developing test
scripts. Responsible for creating tests data; writes test standards
and procedures
- Tests and certifies software defect fixes and new functionality.
Executes full unit, regression and performance tests for each release
- Clear and precise defect reports for identified defects based on
testing results
- Led complex functional and technical testing resources, on site and
offshore
- Analyzes test results and makes recommendations. Documents results
from tests and communicates the results to the tower leads and
management
- Led virtual teams of technical resources in complex conversion
routines
- Develop documentation utilizing source and target data mapping
- Communicates with Designers, Programmer Analysts, Project Leaders and
Project Managers on requirements
- Communicate and collaborate with business partners, IT tower leads,
and architecture team to ensure conversions strategy and efforts are
in alignment with business and technology standards
- Built several automation solutions to cover the regression testing of
over 50+ web services for many of the key projects below, using Visual
Studio Team Systems VSTS 2010 using C#, and SoapUI 3.5
- Built several automation solutions to maintain and monitor over 400+
different type of web services (WDSL, API, etc.) in the TEST multiple
environments (Acquisition, SalesForce, BizTalk and others), using
Visual Studio Team Systems VSTS 2010 using C#
- Responsible for Database testing, writing complex SQL queries in MS
SQL Server, also created and maintained number of Databases to be used
for the QA monitor process
- Lead the QA efforts and assisted in the manual and automated testing
of various key projects including:
. http://pyramidcollectionsavingsclub.com/
. http://www.Freescore.com (over 190 K active users)
. http://www.IdentityHawk.com
. Built and configured the Test environments for multiple platforms
with its associated Databases
. http://www.creditscorecomplete.com (EPiServer)
. FreeScore.com - QuickStart Cross Sell Process
. http://www.DebtPlan.com
. Upgrade the Acquisition platform from .Net 1.1 to .Net 4.0
. Freescore.com UNPW & TU SSO Integration - Converting users to use
Username/Password instead of the existing login system
Pace University, Financial and Administration Dept., Briarcliff campus NY
Graduate Assistant/ Web Developer
09/08 - 06/09
Updated departments' internal webpages, built several automated online HTML
forms to replace the regular paper
based form system existed. Troubleshoot Kronos System's users' problems
(Human resources Management Software
and Services)
Vertrue Inc. Quality Assurance Team, Norwalk CT
Quality Assurance Assistant (Internship)
06/08 - 08/08
Automated 100% of the web services and related methods using Visual Studio
Team Systems which are available in
the Production environment. Created XML extraction rules to compare the
results of the automated tests. Defined and
implemented a scheduled process to execute the automated regression tests.
Assisted in the definition and documented
automation standards and provided presentation to the QA group Assisted in
the creation and execution of several Test
plans and documenting the results. Documented, standardized naming
conventions and implemented a new set of
SQL based jobs which were broken down to be more efficient in their
processing. Attended various Lunch and Learns
with different departments across the company to understand the business
Pace University, Department of User Service in the Computer Laboratory,
White Plains NY
Student Assistant
02/08 - 06/08
- Oversee the computer lab and assist students with computer problems
and do setups of lectures classrooms
New Computer Land Software Co. Alexandria, Egypt
Software Developer
04/04 - 01/06
- Developed several applications, including:
. The Maestro, general storing system, for Al-Gonamy Steel Co. in
Alexandria.
. The license System for the Alexandria City Hall.
System Analyst/Lead Software Developer
04/06 - 06/06
- Worked on the Satellite Maintenance System, for Electronics House Co.
in Cairo.
- Used CBuilder6 for application and Paradox and Interbase to create the
database
Arwa Software Co. Alexandria, Egypt
Senior Software Developer
01/06 - 11/06
- Worked as a team leader to develop several applications:
. The Guide R3, managing/controlling drug stores which can be
customized/applied on any kind of store
. The Retail System, managing all aspects of the inventory system
- Used CBuilder6 for building the application and Interbase database to
create the database
Software Developer
02/03- 01/04
- Developed several applications, including
. The Medical Store R2, managing an inventory system for medical
stores and medicine companies
- The Pharmacy Guide, specialized in pharmacy stores
- Real State System, managing all aspects in the local real state market
- Used CBuilder3 for building the application and Paradox database to
create the database
Technical Service Representative
08/02 - 02/03
- Assisted clients remotely or at their offices to install, explain and
troubleshoot applications and operating systems
TECHNICAL SUMMARY
Databases SQL Studio Management 2005 & 2008, Oracle 8i Engine, InterBase,
Paradox 7
Tools Quality Center QC10.0, Quick Test Professional QTPRO 10.0, Microsoft
visual Studio 2008 & 2010, IBM AS400, JIRA Bug Tracking and Project
Tracking System, SoapUI Pro 3.5, Selenium IDE, Borland CBuilder3 & 6,
C, C++,C#, JDK (Java Development Kit) update 6, Eclipse3.2.1, XML,
XPath, HTML, JavaScript, MS Office 2007 & 2010, Joomla CMS
OS Windows 7, Vista, XP and MAC
Languages Fluent in English and Arabic, TOEFL English Test Score: 545
EDUCATION
Pace University, Seidenberg School of Computer Science & Information
Systems, White Plains NY
MS Computer Science
09/07-06/09 GPA 3.95
A. Academy of Sciences and Technology (AAST) Alexandria Egypt
BS Computer Engineering.
08/96-02/02
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