RESUME
RAVINDRA KUMAR
CAREER OBJECTIVES
Seeking a powerful position where I can use my strengths and skills. To contribute my creative and
administrative qualities to effectively and efficiently see projects from concept to completion, while achieving
maximum results for the client.
EXPERIENCE 7 + (Years)
EMPLOYMENT HISTORY: HCL COMNET LTD.
PROJECT 2: NIC Data Center, NEW DELHI
Position: Engineer Experience: 2 Years 9 months (July ‘2010 to Present)
Environment: Data Center Environment (Govt. Site)
Roles and Responsibilities:
Administer Windows, Linux Server, supporting 500+ users.
Installation of Linux and Windows OS on Server’s.
Installing, configuring & Troubleshooting Windows Server 2003 & 2008, Linux issues.
Monitoring Servers on CA Spectrum and Generating Reports with the help of CA Tool E-Health.
Implementing ITIL Process of Incident and Change Management on Service Desk 7.6.0.
Performed scheduled backups for clients using Net Vault Software.
Installing & Configuring OS & Networking
Administration of Windows 2003 based Active Directory Domain environment.
Creating & Maintaining User Accounts, Group Policies in Active Directories.
Configuration of IIS, DHCP, DNS & Web etc services
RAID Configuration (Hardware & Software)
Installing & updating the Antivirus (Trend Micro) on regular intervals.
Accountable for the Installation of DSA (Deep Security Agent) on Windows, Linux.
Monitoring the SAN Switches Ports Status on ECC Software.
Coordinating and carrying out major projects in migration of data from windows to Linux and vice
versa.
Preparation of Performance Report through PowerPoint Presentations.
Tools Used:
1. CA Spectrum
2. CA eHealth r6.3
3. CA NetQOS Network Performance Center
4. CA Netflow Analyser (NetQOS Report Analyser)
5. CA System Edge Agents
6. Operating System : Windows Server 2003, Windows Server 2008, Linux
7. Storage /Backup : E MC SAN Storage, Net vault Backup tool
8. Ticketing Tool : Service Desk 7.6.0
9. Monitoring : C ISCO NET MANAGER (CNM), ECC
10. Reporting : M S Word, MS PowerPoint, M S Excel, and NIC Mail.
PROJECT 1: XEROX, GURGAON
Position: ACS Engineer Experience: 1 Months (June ‘2010 to July ‘2010)
Environment: IT Industry (MNC)
Roles and Responsibilities:
Troubleshooting Hardware and OS related issue.
Installation of Windows XP, Windows 7, Vista.
Installation & configuration of the Printers.
Updating the Window & Software Patches.
Deploying the Software’s on Client Machines.
Scheduling the backup’s for all vital data on daily basis.
User creation, updating and deletion in Active Directory.
Troubleshooting MS Outlook, Internet, Wi-Fi & Data Card issues.
Tools Used:
1. Operating System : Windows Server 2003, 2008, Windows 7
2. Storage /Backup : Scheduled Daily Backups in Media (Tapes)
3. Ticketing Tool : Service Desk 7.6.0
4. Reporting : M S Excel, and MS -Outlook.
NUWAVE E-SOLUTION PVT LTD., NEW DELHI
Position: Pre –Press Operator Experience: 2 Months (April ‘2010 to May ‘2010)
Environment: Software Company
Roles and Responsibilities:
Updation of Soft data on regular basis.
Taking the backup for all vital data on daily basis.
E-mailing Updated Reports
For different kinds of projects.
Working with MS-Word & MS-Excel
Working with Adobe Pit shops
Key Player in Team (24x7shift) learn & share information.
Working with MS-Word Working with MS-Excel Working with Adobe Pit shops
Tools Used:
1. Operating System : MACINTOSH, XP
2. Reporting : MS Excel, and MS –Outlook
3. Others : FTP, PDF, PITSHOP
THE TIMES OF INDIA, NEW DELHI
Position: Back-Office Support Experience: 2 Years (2008 to 2010)
Environment: Media / Entertainment Industry
Roles and Responsibilities:
Customer Complaints on CDT (Software -Communication Desktop)
Guide, Advice & Supervise Staff of MIS Dept.
SAP CRM R/2 Technical Issues
Worked with SAP CRM Module R/3
Modification of Data in SAP CRM R/3
Maintaining Magazine records, Newspaper Records
Newspaper Data Entry on (Software –Magic)Reporting with MS-Outlook
Tools Used:
1. Operating System : Windows XP, Windows Server 203
2. Reporting : MS Excel, and MS –Outlook
3. Software : SAP CRM R3 Module (2 years)
M/s BHAGERIA & ASSOCIATES, NEW DELHI
Designation: Desktop Engineer Experience: 3 Years (2005 to 2008)
Environment: Chartered Accountant firm
Roles and Responsibilities:
Posting Journal entries into General Ledger in TALLY 9.2,5.4,4.5 etc
Maintaining Tally Accounts on daily basis.
Maintaining vouchers on daily basis
Generating Lebles in Excel.
Income Tax Returns, PAN Card,Company Return
Updation of Software’s & backups weekly.
Audit (Stock & Others) for the following :
TITAN, JHON PLAYERS, and COAL-INDIA at Chhattisgarh
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Updagrading the old Software’s
Taking Regular Normal Backup
Migration of Data from old to New Software.
SUMMARY OF ACHIEVEMENTS
Certified with NCC “A” Certificate at School Level
Certified with “First Aid” Certificate at School Level
1st prize in drawing competition organized by Indian Oil.
2nd prize in drawing competition organized by WWF.
Many other drawing & painting competitions at school level.
Student Member of St. John Ambulance Brigade-Red Cross Society
EDUCATION QUALIFICATION
MCA, in Computer Application, IGNOU University, New Delhi
BCA, in Computer Application, IGNOU University, New Delhi
Board 12th from Central Board of Secondary Education (C.B.S.E) Delhi
Board 10th from Central Board of Secondary Education (C.B.S.E) Delhi
PROFESSIONAL COURCES
2012 - ASP.NET & C #
2008 - MCSE (Microsoft Certified System Engineer)
2008 - CCNA (Cisco Certified Network Administrator)
2008 – Tally5.4, Tally 9.2 (Diploma in Financial Accounting in TALLY).
INTERNAL TRAININGS & EXAMS IN HCL:
WINDOWS 7
IIS 6.0 & Above.
ITIL
INTEREST
Chess, Travelling
PERSONAL DETAILS
Name : Ravindra Kumar
D.O.B : 12th July 1987
Mother’s Name : Shakun
Marital Status : Single
Language : English, Hindi
Mobile : +91-888*******
Alternative : +91-750*******
E-mail : ********@*******.***, *****.***********@*****.***
Residential Add : House No – 219, 2nd Floor, Block No- 7 Geeta Colony, Delhi- 110031
Date: April 2013
Place: New Delhi
(RAVINDRA KUMAR)