Customer Service Sales

ASHOKKUMAR MAKADIA

**** ************ *****

Hillsborough NJ 08844

Email : *************@*****.***

Cell : 908-***-****

PROFILE :

• Accomplished professional with proven track record of success; consistently achieved sales targets and led company in revenues generated, ensured high levels of customer service to ensure satisfaction.

• Motivated and focused multi-tasker, maintained high standards of quality and productivity to ensure ongoing business development and professional growth of staff.

• Proven relationship management skills; developed solid partnership with all levels of staff and clients to achieve goals in team-oriented environments.

EDUCATION :

Saurashtra University, Gujarat, India Aug 1978 - June 1980

Master’s in Commerce.

Saurashtra University, Gujarat, India May 1974 - June 1978

Bachelor’s in Commerce.

WORK EXPERIENCE :

7-eleven, Hillsborough, NJ

Apr 2006 - Mar 2007

Assistant Manager

- Perform sales work, take inventories, reconciles cash with sales receipts, keeps operating records, and/or

prepares daily record of transactions

- Ordering of merchandise and prepares requisitions to replenish merchandise on hand, plan and prepare

work schedules and assigns employees to specific duties.

Anadigics, Warren, NJ

June 2007 - Sept 2007

Cellular Chips Programmer

- Ensure proper processing of cellular chips and components to verify functioning, machine capabilities,

and conformance to customer specifications.

- Monitor and adjust production processes or equipment for quality and productivity.

Sears Holding Corporation, Hillsborough, NJ

Nov 2007 - June 2011

Home Appliances Lead

- Perform all retail floor operations, including cash handling, product merchandising, restocking, display

merchandising and daily maintenance and cleaning.

- Assists with communications to associates about upcoming events, product updates, selling process

changes and requirements and Company business initiatives.

- Ensure timely, accurate resolution of customer issues, complaints; escalates issues to store management

as necessary

BAN Labs, Rajkot, India

Sept 2011 – July 2012

Packaging Technician

- Attach identification labels to finished packaged items, or cut stencils and stencil information on

containers, such as lot numbers or shipping destinations.

- Examine and inspect containers, materials, and products in order to ensure that packing specifications

are met.

- Sort, grade, weigh, and inspect products, verifying and adjusting product weight or measurement to

meet specifications.

- Record product, packaging, and order information on specified forms and records.

- Observe machine operations to ensure quality and conformity of packaged products to standards.

Comet Tools, Rajkot, India

Aug 2012 – March 2013

Production Associate

- Perform repetitive assembly tasks using hand and power tools, and automated equipment to build and

produce high quality window products.

- Ensure all non-conforming products are placed on hold with proper hold documentation completed.

- Document necessary manufacturing processes and ensure compliance with ISO requirements where

applicable in the facility

- Perform routine tools inspections as instructed by Shift Production Supervisor.

COMPUTER SKILLS: MS Word, Excel and Power Point.

REFERENCES : Available upon request.

Contact this candidate