Aday Monarrez
Perris, CA *****
*********@*****.***
Objective
I would like to obtain a position that utilizes and further develops each of my skills
Vocational Education
01/11– 06/11 Riverside County Office of Education Riverside, CA
Dental Front office Administration
01/05-9/05 Everest College San Bernardino, CA
Medical Assistant
Education
David Starr Jordan High School Los Angeles, CA
Diploma
Experience
Melanie’s Beauty Salon 03/12-03/13 Colton, CA
Receptionist
Make appointment’s / call to confirm appointment’s
Greet and direct customers/ Recommend products
Collect payment
Help when needed i.e. cleaning, folding towels
Stacrest 11/09-03/12
Call Center/ Customer Service Representative Perris, CA
Handled a high influx of inbound and outbound calls
Data entry for a mailed in orders
Deliver world class customer service and build customer satisfaction and loyalty.
provide information on new products through up-selling opportunities.
JC Penney Logistics 04/06-01/08
Merchandise Detail Checker Buena Park, CA
Multitasking/ Data entry
Inventory/Scanned in Merchandise to check for errors
Skills
Bilingual in Spanish, 40wpm, Fast learner, great customer service, data entry, work well under pressure, detail oriented, willing to go beyond assigned job duties to help succeed