Quality Control Sales Representative

Location:

Jackson, NJ, 08527

Salary:

50000

Posted:

April 10, 2013

Contact this candidate

Resume:

*** ********** ***** 732-***-****

Jackson, NJ ***27 ********@*****.***

Hannah Vaksman

Objective

Energetic, dedicated and compassionate technologist seeking a challenging position where I can use my knowledge and experience in diagnostic and therapeutic studies of nuclear medicine, my expertise in technical support and troubleshooting of diagnostic instrumentation and software, as well as experience in laboratory testing for clinical trials.

Education

Jan-2012-Dec 2012 JFK Medical Center Muhlenberg Snyder School Plainfield, NJ

Associate of Science, Nuclear Medicine

Clinical training locations: JFK Medical Center, Edison, NJ; Jersey Shore University Medical Center, Neptune, NJ

Sep 1999-Dec 2004 Rutgers University Newark, NJ

Bachelor of Arts, Biological Sciences

Skills

Over 900 clinical hours from Feb 2012-Dec 2012

While obtaining clinical hours for completion of nuclear medicine studies major areas of docus included: hot lab procedures, patient care, imaging techniques, radiation safety, gamma camera operation, quality control, and image processing.

Equipment utilized for nuclear medicine: GE Infinia, GE Hawkeye and dose tracking system; Phillips/ADAC Vertex, Forte and Skylight; Ludlum GM survey meter, Capintec dose calibrator, well counter and uptake probe

Technical support, troubleshooting of diagnostic instrumentation, assay and software related issues experience with: AIMS: Automated Immunoassay Multiplexing System, AtheNA Multi-Lyte System, DSX and DS2 (automated ELISA processing systems); Plate/kit readers and washers

Utilized complaint handling systems

Experience with BD FACSCalibur Flow Cytometer

Experience with Microsoft Word, Excel, Patient information programs, Archiving, Internet

Professional Experience

June 2007-February 2011 Alere, Inc. Princeton,NJ

Technical Service Representative

Effectively identified and performed troubleshooting on instrument and assay related problems experienced by customers, both external and internal.

Worked closely with vendors to assess customer situations and develop appropriate plan of action.

Coordinated customer on-site instrument troubleshooting with instrument service organization.

Assisted in sales training and new technical service hire training as requested.

Traveled to customer sites, when necessary, for on-site troubleshooting or training or with a sales representative for public relations and/or troubleshooting assistance

Assumed on-call duties as assigned

Acted as technical liaison with manufacturing partners

Developed and managed troubleshooting tips and guides for co-workers.

November 2006-June 2007 Laboratory Corporation of America-Esoterix Cranford, NJ Clinical Laboratory Technician

Preparation of blood, plasma and bone marrow samples via various assays for flow cytometry analysis, acquisition of data via flow cytometer,follow various standard operating procedures, trained in latest GLPs, preparation of reagents, maintenance of inventory and organization of patient information by accordance with the standard and safety requirements of Esoterix, CLIA, CAP and the state of operations.

Assisted in specimen processing, transportation and storage.

Assisted in preventative maintenance of laboratory instrumentation as well as maintaining all logs, instrument function checks, troubleshooting, quality control, safety, temperature checks and other regulatory compliance.

June 2005-November 2006 Laboratory Corporation of America-Esoterix East Windsor, NJ

Laboratory Assistant

Duties included preparation of reagents and basic laboratory procedures.

Languages

Speak Russian

Accreditations

ARRT and NMTCB certified Nuclear Medicine Technologist

Awards Received

Phi Beta Kappa Honor Society 2012

Ryan Bell Memorial Scholarship (for outstanding performance as a student in the field of Nuclear Medicine) 2012

Valedictorian of the class upon graduating from Nuclear Medicine program

References