Project Manager Customer Service

Tina Fritz

Cell: 813-***-****

*********@*****.***

Environmental Professional

Seeking a position where I can effectively utilize my extensive experience in the environmental field. Experience in environmental sales as well as technical regulatory issues, expertise in EPA methodology, FDEP rules and regulations, Florida water and wastewater regulations, RCRA, CWA, Safe Drinking Water regulations and compliance, soil and groundwater clean-up requirements. Skill at effectively integrating client needs with EPA and FDEP rules and regulations. I have worked with regulatory agencies and permits for many years.

EXPERIENCE

Environmental compliance including:

• Advising environmental companies about FDEP regulations

• Providing subject matter relating to EPA, CERCLA, RCRA, CWA

• Multi-state compliance

• Florida permit enforcement reporting to regulatory agencies

• Proficient in Microsoft PowerPoint, Excel, Data base management

ACCOMPLISHMENTS

• Business Development, Sales and proposal management

• Experience in a lab setting showing regular advancement

• Supervision of more than 15 staff including office and field personnel

• Developing DMR reporting for client specific permit requirements

• Bids and proposals with and excellent win ratio

• Management experience with a large international laboratory showing both sales growth and improvement in QA metrics

• Job stability and excellent performance reviews

WORK EXPERIENCE

TestAmerica Laboratories, Inc. Tampa FL April 2003 – July 2012

Project Manager 2003-2004

• Provided technical support to select clients

• Translated client regulatory requirements into lab instructions

• Report and data quality review.

• Created and delivered technical presentations and acted as a client advocate for the lab.

• Developed client specific quality assurance plans.

Customer Service Manager 2004-2008

• Supervised a staff of 15 including field sampling personnel.

Business Development Manager 2008-2011

• Identified new opportunities and created proposals.

Account Executive 2011-2012

• Worked independently, utilizing my contact network to maintain exiting accounts as well as grow new opportunities.

• Days consisted of cold calling, preparing and presenting PowerPoint presentations, networking and closing deals.

• Skilled at identifying new opportunities

• very persuasive and personable

EDUCATION

BA University of New Mexico Economics/Political Science

AA Hillsborough Community College

REFERENCES

Available upon request

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