Customer Service Medical Assistant

Casandra Martin

*** *. ***** ******, ** *****

559-***-**** / 559-***-**** *******@*****.***

Profile:

Resourceful, approachable, and understanding individual wanting to help make my work place strong in its

field.

Demonstrates respect for others’ cultures, concerns, time and dignity.

Work Experience:

CSU Fresno – Fresno, CA Nov 2012 – Feb 2013

Administrative Support Assistant II

Answered phones, assisted students, faculty & staff, general clerical duties under Chair of PT dept

Organized student files & preparations for graduation, contacted & updated internship agreement contracts

Melodia Eliazo, M.D. Jan 2012 March 2012

Medical Assistant Extern

Measured vitals, EKGs, ABIs, A1C & blood sugar & urinalysis

Front Office filed, reminder calls, faxing, charting, scheduling

Administered injections, inventoried medications

Sierra Community Outpatient Rehab Center–Fresno, CA May 2006 Oct. 2010

Rehab Therapy Aide

Assisted in exercise programs, worked with patients, charting, filing, auditing, ordering supplies, office

cleaning and laundry. Cross trained in Occupational Therapy, Lymph edema, and Front Office. Worked with

over 4000 patients.

C.S.U. of Fresno Fresno, CA

Temp Receptionist for the Chair of the PT Department Jun 1999 August 1999

General offices duties as well as ordering supplies & stocking

Education:

Kaplan College – Clovis Campus Diploma received in 2012

Medical Assistant Program Graduate 2012 with Academic Honors

Brigham Young University Provo, UT

1999 2001

Reedley College Reedley, CA

1998 1999

Buchanan High School Clovis, CA Diploma received in 1998

General Education Diploma 1998

Skills:

Customer Service, communication Multiple Phones, 10 key, 45 WPM

Word, Excel, Powerpoint ICD 9/CPT Coding

Medical Records & Terminoloy Cross trained in PT, OT, Lymphedema, Front

ofc

Medication Inventory

Experienced working with insurance

Supply orders, proficient

companies

Experienced & Knowledgeable

HIPAA & OSHA Understanding/CMS 1500

Filing,Charting,Scheduling

Volunteer:

Kaplan College Volunteer Event City of Clovis Parks Division June 2011

Community Medical Center River Park Outpatient Therapy 2005

Church Sunday School Teacher

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