Houston, Texas ****6
*****@*****.***
yAHAIRA r. HERNANDEZ
More than 6 years in successful experience in customer service and support with
PROFILE
recognized strengths in problem solving. Possess solid computer skills. Graduated in
medical billing and coding.
•
SKILLS & Type 40 wpm
ABILITIES
• ICD 9 and CPT Coding
• Knowledge of HIPAA Policy and Procedures
• Medisoft
• Speak English/Spanish
• CPR Certified
CORPORATE SETTINGS, FILE CLERK
EXPERIENCE
January 2013-Present
File and organize paperwork, answer telephone
BERINGS, SALES ASSOCIATE
October 2008- November 2012
Provide excellent customer service, answer telephone, Display and stock merchandise,
check inventory
ATMB Services
April 2012-June 2012
Externship site, added new patients to medisoft system, added payments and charges to
accounts, answered telephone, called insurance company.
FIESTA MART, CUSTOMER SERVICE BOOTH
July 2006-august 2007
Handled Transactions, Counted closing money of the day, Answer telephone, provide
customer service.
WALGREENS, CUSTOMER SERVICE
June 2005- August 2006
Handled Transactions, display merchandise, check inventory, Answer telephone, provide
customer service, helped in pharmacy.
EDUCATION FORTIS COLLEGE, HOUSTON, TX (MAY 2011- JULY 2012)
Obtaining certification in Medical Billing and Coding
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