Human Resources Medical

Yogita Bhanderi

***** ******* *** **., ************, NC 28078 704-***-**** Email: ********@*****.***

OBJECTIVE

Dynamic and performance-driven HR skills, seeking a position with Human Resource where my professional experience and education will allow me to make an immediate contribution as an integral part of a progressive company.

PROFESSIONAL EXPERIENCE

Regional Recruiter (June 2009 - Currently)

Company: Language Resource Center Inc.

Capacity: Regional Recruiter

Role: Language Resource Center Inc. provides interpreter service in medical, legal, health care and school field.

1. Human Resource:

1. Handled around 50 to 200 independent contractors in each region.

1. North Carolina

1. Charlotte, Raleigh, Greensboro, Wilmington, Winston Salem, Thomasville, Davidson, Durham, Salisbury, Fayetteville and act.

1. Virginia -- Manassas

2. Georgia -- Atlanta

1. Recruiter for foreign languages in Medical, Legal, and Basic Field

1. Application review, phone interview, office interview, screening and evaluation assessments -- provided to verify their fluency in target languages.

2. From qualification to files everything handled (all in all A to Z)

1. Trainings and Coaching for professional medical interpreting

1. Educating Contractors with medical terminology, LRC and client policies, rules, regulations, and standers.

2. Testing and grading contractor’s knowledge of provided information.

1. Quality Control

1. Develop and conduct training classes for new and continuing contractors.

2. 6 month observation to maintain work qualities of each independent contractor.

3. Monitor and evaluate each new hired independent contractor annual working relations with Language Resource Center.

4. Maintain full records of their files along with their online compliance of vendor-mate requirements.

5. Enlarge and maintain rack of independent contractors’ comments and concern by holding monthly coalition meeting with contractor and (organize and fully in charge of the training).

6. Conduct documents for drug test, background check.

1. Mentor Interpreters

2. Attending Job Fairs with UNCC, CPCC, UNCG, UNC and varies other online recruiting, flyers, newspaper.

3. Employee Time cards

1. Tracking employee work hours, over time, time off, sick leave and Vacation

1. Employee health insurance

1. Enrolling new hired employee in health insurance.

Lead Interpreter (September 2008 – January 2010)

Company: Cross Cultural Resource Inc.

Capacity: Lead Interpreter

Role: Cross Cultural Resource Inc. is non-profit company for interpreter service provider in Health Care, School and individuals with languages barrier.

1. Leading independent contractor on professional interpreting

2. Interpreting

3. Organizing Training

Internship (September 2007 – May 2008)

Company: Youth Leadership Academy

1. Responsibilities

1. Character Development, Leadership, Career Planning, Effective Communication, Program planning, Student recruitment and Student Mentoring

Independent Contractor as an Interpreter (January 2007 – September 2008)

Company: Cross Cultural Resources Inc. & Fluent Languages Solution Inc.

Capacity: Interpreter (Facilitate fluently in Hindi, Gujarati, and English in field of medical, legal and basic)

Store Manager (Set 06 – Feb 07)

Company: Great American Cookie franchise

Capacity: Manager

1. Staff scheduling, Store money management, Supply management and more

Volunteer Work

Company: Dental hygiene (Oct 2004)

1. Responsibilities

1. x-ray developing, Making appointment, Answering phone at the front desk, and accompany patients

Company: Presbyterian Hospital (Jan 2003)

1. Responsibilities

1. Varies duty from accompanying patient to answer calls to help RN with documents and files

2. Worked with infants to kids up to 18 years of age to older adults.

EDUCATIONAL

1. Human Resources Management Certificate Program

Central Piedmont Community College, December 2012

1. Fundamentals of Human Resource Management

2. Basic Employment Law for Human Resource

3. Employee relations

4. Benefits Administration

5. Effective Recruitment And Selection

1. B.A. in Psychology with Minor in Health

University of North Carolina Charlotte, spring 2008

1. Associate of Arts in Psychology,

2. Associate of Arts in Sociology,

3. Associate of Arts in General Education

Central Piedmont Community College spring 2006

OTHER CERTIFICTES & LICENSES

1. Human Resources Management Certificate Program

Central Piedmont Community College, Dec 2012

1. Leadership Development, (Program in Leadership and Organizational skills),

University North Carolina Charlotte, Apr 2009.

1. BTG- Bringing The Gap, License # 20090421 (Professional Medical Interpreter Training), Duke University Medical Center, Feb 2011

1. Varies other certification in the field of professional interpreting, copy provided up on request

1. Mental Health First Aid USA- Certification, exp-Date 09/14/2015

Missouri Department of Mental Health & National Council for Community Behavioral Healthcare, Sep 2012

1. QPR Gatekeeper Instructor (Suicide Prevention Trainer),

National Council for Community Behavioral Healthcare, June 2012

1. Level I Facilitator (Active Refugees & Immigrants, Money Personalities and Communication with ARC, Dec 2009

2. Mental Health Considerations in Serving Torture Survivors (Building Community Awareness) May 2009.

1. Certified with the educational knowledge of standard first aid. (Emergency Care and Safety) Central Piedmont Community College

2. Adult, and infant/child CPR and AED

Central Piedmont Community College

COMPUTER-SKILLS

1. Proficient in MS Office Suite (Excel, word, Power Point, Outlook) and Adobe Photoshop

2. Web Base Software such as

1. eRSP, Fluency (Utilized for scheduling)

2. SharePoint (Utilized for data sharing)

3. Go Daddy (Utilized for e-mail)

4. Vendor-mate (Utilized for medical records)

5. Time Force (Utilized for employee time keeping)

REFERENCES

1. Available up on request

Yogita Bhanderi

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