Management Manager

DANERIS CRUZ

*******@*****.*** cell: 978-***-****

PROFESSIONAL SUMMARY

Highly experienced training specialist. Train hospital core teams on all

aspects of the Radiology/Imaging and Therapeutic Services application, and

provide guidance on workflow adjustments. Work within a team with

programmer analysts to resolve any technical issues. Excellent listening

skills, oral and written communications, and bilingual in Spanish.

Comfortable in interacting with all levels within an organization.

Excellent problem solving skills; able to make decisions independently and

quickly.

EDUCATION

UNIVERSITY OF MASSACUSETTS LOWELL- Lowell, MA

(2007-2010)

Bachelor of Liberal Arts

EXPERIENCE

MEDICAL INFORMATION TECHNOLOGY INC. (MEDITECH) -Westwood, Ma

(July 2010-Present)

Applications Specialist - Radiology/Imaging and Therapeutic Services (ITS)

6.x- International Group

Applications Specialist -Submerged Lab (ZLAB) 6.x- International Group

Provide guidance in the enhancement of workflow within the various

departments, including radiology, mammography, cardiology, and therapies

Conduct on site and remote trainings for the core team, which is composed

of employees from several departments including IT

Currently training to become a Patient Care specialist

Knowledgeable in Radiology/ITS's integration with Physician Care Manager,

Electronic Legal Record, Order Management, and Health Care Management

applications

Guidance in the basic editing of NPR (Meditech propriety language) custom

reports, and print/order rules

Complete Pre-Live assessments to ensure sites are ready for Go-Live

Provide detailed follow-up reports after each visit

Ensure site is meeting implementation milestones in a timely manner

Aid in data migration process

Well versed in troubleshooting of other vendor interfaces such as Physician

Practice Management (LSS), Interbit, Forward Advantage, as well as order

interfaces and Picture Archiving Computerized System

Utilize Webex software to conduct remote trainings

Produce online tutorials using Adobe Captivate

Train new hires on the Imaging and Therapeutic Services application

Support of private and public organizations within the U.S and U.K

Troubleshoot customer issues

Crossed trained as Spanish Language Marketing Specialist training

Professional and polished presentation skills

Submit proposals for product enhancements, and or modifications of software

Submit custom specifications

Design, maintain, and publish pages for the ITS Spanish Language portal

Experience in software testing and completing validation scenarios to

validate the ITS application within the Spanish Language software

Girl Scouts of Eastern Mass - Lowell, MA

(Jan 2009 - Aug 2009)

Diversity Counselor

Created activities for children ages 5-17 while ensuring that they met

criteria established by Girl Scouts management

Purchased materials

Completed detailed bi-weekly and daily reports regarding each program site

Achieved the goals set by the Diversity team, regarding the children at

each program site and quality of activities

Led three separate outdoor programs during the summer

Registered 150 children during the summer program, this was achieved

through a canvassing effort I spear headed that took place during two weeks

Administered lunch to 60 children daily according to food safety

regulations

RELEVANT SKILLS

Great verbal and written communications skills

Excellent organization

Independent worker

Software: Abode Captivate 4, MS Word, MS Powerpoint, Excel, Outlook, WebEx,

MEDITECH

Operating Systems: Windows

Languages: English (Native), Spanish (Fluent), and Portuguese (Beginner)

Contact this candidate