Customer Service Medical Assistant
Resume:
Martina Hairston *************@***.******.***
**** ******* ****, *******, ******* 30168 216-***-****
OBJECTIVE
Desire to utilize Certified Medical Assistant experience and college course work in Criminal
Justice –Forensic Psychology toward a career in case management, evaluation and assessment.
SUMMARY OF QUALIFICATIONS
Utilize good judgment and safety in quickly responding to critical situations
Able to meet or exceed vigorous physical and personal qualifications
Understanding of the constitutional protection and due process, and U.S. justice system
EDUCATION AND RELEVANT COURSEWORK
Argosy University-Atlanta, Georgia
Master of Arts, Forensic Psychology
Current Student
Kaplan University –Chicago, Illinois
Bachelor of Science in Criminal Justice, Law Enforcement emphasis - Graduated 11/2011
GPA 3.44
Criminal Investigation o Crisis Intervention
o
Police Operations & Criminal Law o Family and Domestic Violence
o
Criminology & Crime Prevention o Forensic Psychology & Police
o
Criminal Procedure & Research Psychology
o
o Abnormal Psychology
Methods
PROFESSIONAL EXPERIENCE
8/2012 – 3/2013 Randstad Staffing Carrollton, Georgia
Financial Counselor
o Medical billing and coding, maintain patient accounts, post
credit, collections, insurance payments, and adjustments, telephone
10/2011 – 7/2012 Northfield Retirement Home Northfield, Ohio
Activities Assistant
o Schedule and plan rehabilitative and cognitive activities for residents,
assessment, case management, transport
2/2009 – 6/2011 Legacy Staffing Garfield Hts., Ohio
Medical Assistant
o Room patients, vitals, minor office procedures, phlebotomy
Cleveland Public Library Health Fair, Seidman Cancer Center
10/1999 – 1/2010 Target Corporation Bedford, Ohio
Cashier
o Guest services, cashier, sales floor
5/2008 – 7/2009 Maxim Staffing Beachwood, Ohio
Medical Assistant
o Epic “go live” software upgrade, room patients, vitals, phlebotomy
Cleveland Clinic, Minority Men Association
10/2006 - 3/2008 University Hospitals Cleveland, Ohio
Medical Assistant II
o Duties including, not limited to scheduling, room patients, vitals,
minor office procedures, BLS, wound care, specimen collections,
autoclave, diagnostic testing, sterile technique, also patient charting,
ordering and inventory of supplies. Exam room preparation
Transplant Institute,
Barbara Marshall, D.P.M.
Jeffrey Lynn, D.P.M.
5/2003 – 7/2006 KeyBank Pepper Pike, Ohio
Teller
o Processing of monetary transactions, customer service, balancing and
accountability of daily banking funds
4/1995 – 4/2003 Orlando Baking Co. Cleveland, Ohio
Customer Service Representative
o Dispatch drivers, maintain customer accounts, and take customer
orders, serving as a liaison for drivers and customers
ORGANIZATIONS/ACTIVITIES
National Society of Collegiate Scholars (NSCS)
TECHNICAL SKILLS
o MS Word, Excel, PowerPoint, and type 65 wpm with accuracy.
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