Customer Service High School

Eian K. Burnside

**** ********* ** *** #** Bronx, NY 10462

Phone: 917-***-**** E-mail: ********.****@*****.***

OBJECTIVE

To obtain a position where my skills and experience can be effectively utilized.

WORK HISTORY

Wande Com- New York, NY December 2009 - February 2013

Senior Technician

• Run and terminate audio and visual cables for construction sites

• Provided hands-on assistance and troubleshot all cable and equipment

• Install, adjust, and operate electronic equipment to record, edit, and transmit radio and television programs

• Install video surveillance cameras

• Mix and regulate sound inputs and feeds, or coordinate audio feeds with television pictures

Health First – New York, NY February 2011 – October 2011

Facilitated Enroller

• Assist applicants with completion of Access NY application.

• Provide education on level of benefits applicant will receive when applying with the health insurance.

• Advocate and screen for potential eligibility

• Help gather documentation and as well solve any enrollment problems that may occur.

Mount Sinai Hospital- New York, NY February 2007 - October2009

Business Associate (Surgical Family Waiting Area)

• Manage medical front desk

• Handled all scheduling, billing and filing

• Attend to family members in the family waiting area, provided information about procedure and follow through during surgery

• Verify demographics and insurance information

Edressme.com- New York, NY July 2005 – February 2007

Shipping manager

• Ensured all transactions were recorded timely and accurate.

• Monitor and manage all aspects of employee’s performance.

• Coordinate the in-house distributions and outside contractors to ensure timely and accurate load of product.

EDUCATION

Interboro Institute – New York, New York

Business Management

Columbus High School- Bronx, New York

Received High School Diploma

Certifications

NYS Security Guard License.

SKILLS

Computer/Internet knowledge, MS Office Suite, Type 75 wpm.

Excellent interpersonal communication and customer service skills.

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