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Customer Service Manager

Location:
Denton, NC, 27239
Posted:
April 07, 2013

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Resume:

Michelle Haddock

*** ******** *****, ******, ** *7239

336-***-**** ********@*******.***

A highly dedicated, honest individual with experience in care giving and customer service.

Seeking to obtain a responsible position as a phlebotomist.

Summary of Qualifications

CPR Certification Great Communication Skills

Ÿ

Venipuncture Blood Draw Alphabetical/Numerical Filing

Ÿ

Professional Bedside Manner Excellent Customer Service and Patient Care

Ÿ

Clinical Training Prioritizing/Managing Deadlines

Ÿ

Work History

Food Lion, LLC August 2004 - Present

Specialty Merchandising

Ÿ Order needed merchandise and maintain floor level readiness

Ÿ Train new associates

Ÿ Order supplies and uniforms for associates

Ÿ Properly dispose of waste in accordance to federal and local regulations

Ÿ Customer service

Total Wellness October 2012 - Present

Phlebotomist/Health Screenings

Ÿ Draw patients blood

Ÿ Proper sanitization

Ÿ Label Blood tubes

Ÿ Identify patient to drawn blood samples

Education/Training

Vance Granville Community College, Louisburg, NC

Graduated June 2012 Phlebotomy Certificate

Ÿ AMT/RPT Certification #2618936 expires 09/01/2015

Ÿ CPR Certified American Heart Association

Ÿ 48 Hrs. Clinical Training Franklin Regional Medical Center

Ÿ Medical Compliance with HIPPA, OSHA, and CLIA Regulations

References

Meredith Kraine, RPH John Hamer, Manager

Food Lion, LLC Food Lion, LLC

919-***-****/919-***-**** 336-***-****

Kathy Bedussi Hardee, Instructor Javier Murrell, Manager

VGCC Food Lion, LLC

336-***-**** 919-***-****



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