Mark Belken
Email: *********@********.***
Address: **** ****** **.
City: Mansfield
State: TX
Zip: 76063
Country: USA
Phone: 817-***-****
Skill Level: Management
Salary Range: $45,000
Primary Skills/Experience:
See Resume
Educational Background:
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Job History / Details:
Mark Belken
2302 Ronnie Court, Mansfield, Texas 76063
*********@********.***
~Store Co- Manager or Purchasing Assistant~
Qualifications Profile
Innovative, results-driven and accomplished professional, with broad-based experience in management and retail operations. I excelled in training, analysis, inventory control and business administration. Exemplify extensive knowledge of customer service and business management procedures coupled with comprehensive background in motivating and boosting employee performance, productivity and profitability.
Versatile, assertive and hands-on leader, with superior written and verbal communication skills and powerful communication, problem solving and time management aptitude. Armed with remarkable customer relations skills crucial in establishing rapport with customers and producing win-win situations between the company and its clients. Possesses creativity and flexible work style; can adapt quickly to changing work and client needs. Highly enthusiastic professional with keen attention to detail and unswerving commitment to the highest standards of professional excellence.
Areas of Expertise
Business Operations
Customer and Personal Service
Client Relations and Negotiation
General Management
Strategic Planning and Analysis
Event Management
Leadership and Team Building
Growth and Development Impact
Technical and Software Acumen
Career Achievements
Achieved and exceeded record sales in all but one, along with almost a million-dollar sales mark with over 16% sales ahead of previous year. Attained an FCB inventory rate of .93% on a goal of 1.02% for a 23-year management history; considered as one of the best achievements in the division. Received Top Ten Store Manager award twice for high percentage results of profit and sales, covering North Texas and Louisiana division. Successfully organized a Safety Fair for four consecutive years with the store in South Arlington, Texas. Effectively provided district training facility for new management trainees, moving them through each department and performing evaluation on each departments training. Acknowledged as the district fulfillment store for Key Retailing. Handpicked to host Divisional walk thru, demonstrating expected daily merchandising standards for Key Retail roll out to division presidents, marketing area store managers and co-managers, and all department heads. Engaged in numerous safety, sanitation and percentage earnings to total sales annual awards. Ranked top store in Customer Loyalty Research, achieving green scores in 31 out of 32 categories in 2009.
Professional Experience
The Kroger Co.
Arlington, Texas One of the nation's largest grocery retailers, with fiscal 2010 sales of $82.2B
STORE MANAGER 19872010 Spearheaded six profitable store units in Fort Worth, Weatherford, Mansfield and Arlington in Texas. Solely scheduled weekly store sales and labor hours by department, attaining divisional goals. Oversaw store stock counts, providing follow-up with department managers to ask questions and correct errors. Conducted inspections for outdated product, sanitation and policy log compliance. Conducted local, internal and state inspections, efficiently reporting inspection results to appropriate supervisors and support staff. Accomplished annual budget for unit sales, profit and gross rate for all departments to achieve divisional goals. Utilized annual performance reviews on co-managers, pharmacists and department managers. Designated reviews of associates to department managers and scheduled conferences with each manager, discussing associate appraisals prior to coverage with associates.
Earlier Career
The Kroger Co.
Arlington, Texas
CO-MANAGER
PRICE CONTROL CLERK
Education
BACHELOR OF BUSINESS ADMINISTRATION
University of Texas, Arlington, TX
Trainings
Union Labor Negotiation
OZ Principle of Management
One Minute Store Manager
Texas DOT Fuel Station Operator
Texas Food Handler Management
Key Retailing Operational Standards
Federal Anti-Money Laundering Regulations
Technical Proficiency
Windows-based Applications
Kronos (Payroll, Sales and Hour Budgets)
Computer Assisted Ordering (CAO)
Financial Cost Billing (FCB) Inventory
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