Customer Service Sales Manager

David H. Davis

Email: ********@**-*******.***

Address:

City: Mesquite

State: TX

Zip: 75150

Country: USA

Phone: 469-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Technically proficient in Microsoft Excel,word,office,and Power Point, as well as skilled in operating CRM tools:(Vin solutions, Promax, ADP, and Dealer Track) Highly skilled in the areas of Customer service, overcoming objections, conflict resolution,establishing relationships with vendors and banks!

Educational Background:

High School Dipolma from University Of Arkansas @ Monticello, Monticello AR 1/2001 to 11/2004 (Business Administration)

Job History / Details:

Summary

Technically proficient in Microsoft Excel,word,office,and Power Point, as well as skilled in operating CRM tools:(Vin solutions, Promax, ADP, and Dealer Track) Highly skilled in the areas of Customer service, overcoming objections, conflict resolution,establishing relationships with vendors and banks!

Experience

April 2009 to Current

driversselect.com Dallas, tx

Internet Sales Manager

Managed a team of employees who interacted with clients as they underwent the car buying process

Presented proposals to potential buyers and captured business by closing deals with the banks

Worked closely with the finance team to acquire business and build rapport with banks

Played an integral part in the hiring,training, and retaining staff inside of the organization

April 2006 to April 2009

Boys and Girls Clubs of Greater Dallas Dallas, Tx

Branch Director

Implemented programs that increased memberships at my branch

Held weekly meetings that and staff trainings to develop staff in their assigned areas

Organized fund raisers and events to raise money for activities throughout the organization

Networked with major corporations to obtain sponsorship for the organization

June 2004 to March 2006

Southeast Arkansas Juvenile Program Dermott, Ar

Team Leader

Supervised a team of employees as the monitored the well being of juvenile clients

Administered medication to juvenile clients inside the facility

Resolved conflict resolution between juvenile clients and transported clients to medical visits and etc.

Trained and developed staff on client behaviors and job efficiency during daily shift briefings

Education

2004 University Of Arkansas * Monticello Monticello, Ar

Business Administration

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