Customer Service High School

Jeffry Schmitz

Email: ********@***********.***

Address:

City: San Francisco

State: CA

Zip: 94122

Country: USA

Phone: 415-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Talented Laborer with a strong background in maintenance, construction and customer service. Highly motivated, multi-task-orientated, personable, positive, reliable, resourceful, dependable, dedicated, meticulous and hardworking.

Educational Background:

High School Dipolma from San Francisco State University, San Francisco CA 1/2001 to 1/1987 (Broadcast Electronic Communications)

Job History / Details:

Professional Summary

Talented Laborer with a vast amount of experience which will add value to any team to which I am assigned. Personal assets include self-control, sound judgment and bringing a calm presence to difficult situations.

Experience

February 2012 to Current

Sunset Concrete San Francisco, CA

Concrete Laborer

Safely handle jackhammers, drills, shovel cement and other materials into portable cement mixers and mix, pour and spread concrete.

November 2008 to Current

Jim Fergus Construction San Francisco, CA

Construction Laborer

Operate all types of power saws, drills, air compressors, heavy duty pneumatic finish nailers and other hand tools commonly found in the construction industry. Perform basic carpentry, painting, repairs, demolition and basic maintenance.

July 2009 to October 2012

Sailors Union of the Pacific San Francisco, CA

Able Seaman

Safely steer large container ships in restricted waterways, handling the docking and letting go of the vessel from the pier, operating heavy lift crane, maintaining lines, equipment, power tools and perform all levels of deck maintenance.

January 2010 to October 2010

City and County of San Francisco San Francisco, CA

Marina Assistant Manager

Managed marina facilities, equipment, private boats berthed at the marina and routine maintenance of wooden docks, applied Coast Guard experience in containment of toxic spills in the harbor, informed the general public regarding boating safety, marina rules and regulations.

August 1987 to July 2008

Pan Pacific Hotel and Resorts San Francisco, CA

Doorman/Bell Captain

Welcomed and assisted guests at 329 room, up-scale Union Square hotel. Directed team of eight bell staff, valet parking staff and chauffeurs.

Education

San Francisco State University San Francisco, CA

Bachelor of Arts Broadcast Electronic Communications

Graduated Cum Laude

Organizations

Benevolent and Protective Order of Elks, Lodge #3, San Francisco, CA

Mens Club of St. Cecilia's

Certifications

Elementary First Aid and CPR

Personal Safety & Social Responsibilities

Basic Marine Fire Fighting

Candidate Resume - NORA HETTER

Contact Information -

Email: ********@*****************.***

Address:

City: GOLDSBORO

State: NC

Zip: 27534

Country: USA

Phone: 919-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

CAREER OBJECTIVE Recent graduate with excellent research, time management and problem solving skills. Ability to function at a high level in a wide variety of settings.

Educational Background:

High School Dipolma from University of Phoenix, AZ 1/2001 to 7/2012 (Organizational Security and Management)

High School Dipolma from University of Phoenix, Arizona, AZ 1/2001 to 12/2012

Job History / Details:

Career Focus

CAREER OBJECTIVE

Recent graduate with excellent research, time management and problem solving skills. Ability to function at a high level in a wide variety of settings.

Core Qualifications

Customer Service

Strong knowledge of security

Critical thinker

Excellent research skills

Detail oriented

Microsoft Word, Excel, PowerPoint

Computer Proficient

Creative Problem Solving

Planning/coordinating

Team leadership

Professional demeanor

Organizational planning

Education and Training

July 2012 University of Phoenix, Arizona

Bachelor's degree Organizational Security and Management

June 2010 University of Phoenix, Arizona,

Associates degree Criminal Justice

Accomplishments

Helped in training of new employees

Advised personnel on rules and regulations

Helped to resolve many issues

Helped to increase profits.

Work Experience

August 2008 to February 2009

AT&T Goldsboro, NC

Internet Customer assistant

Assist customers with fixing of DSL related issues

Detailed notes of customers

Provide assistance

Worked 40-50 hours a week while maintaining a 3.6 G.P.A.

Assisted customers with new routers, modems and wireless access.

Provided translation assistance for some Spanish-speaking customers

Remained in the top for First Call Resolution

August 2007 to October 2007

Affordable Care Kinston, NC

Customer Assistant

Answered phones.

Offered customers pricing information.

Provided excellent customer service.

June 2007 to August 2007

Books a Million Goldsboro, NC

Bookseller/Barista

Provided outstanding customer service.

Opening and closing of register.

Stocking and straightening.

Running the barista

January 1998 to March 2000

Pamela's Hallmark Clovis, NM

Sales Associate

Provided excellent customer service

Shipping and receiving

Stocking and straightening

Closing and opening of store on regular basis

Key holder

Nightly and weekly paperwork

Bank deposits.

Helped with window displays

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