Mark Nagel
Email: ********@**************.***
Address:
City: Louisville
State: KY
Zip: 40241
Country: USA
Phone: 502-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Experienced sales manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Educational Background:
High School Dipolma from Ballard High School, Louisville KY 1/2001 to 5/1999 (Math)
Job History / Details:
Career Focus
Experienced sales manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Summary of Skills
Fortune 500 company sales background
Established track record of exceptional sales results
Excellent communication skills
Resolution-oriented
Goal-oriented
Excellent negotiating tactics
Effective Retail Sales Manager
Staff training and development
Dependable and reliable
Savvy negotiator
Exceptional multi-tasker
Sales force training
Business negotiation
Accomplishments
Promoted to Store Manager after 6 months in the Assistant Manager position. Developed highly effective sales training strategies as Sales Manager of a 10-person team. 3 Assistant Managers I hired and developed were promoted to Store Manager. Increased store ranking each year. Took a store from the bottom 25 percentage of the company to the 98th percentile in the company
Professional Experience
January 2012 to Current
Oxmoor Mazda Louisville, KY
Sales Associate
Demonstrate and sell cars. Provide exceptional customer service. Follow a 10-step selling process with every customer. Responsible for meeting and exceeding sales goals each month. Generate business through referrals and using existing customer base. Follow-up with customer's to ensure all needs are met.
June 2007 to November 2011
GameStop Louisville, KY
Retail Store Manager
Hired/trained sales staff. Responsible for the growth and development of the store and sales team. Provided exceptionable customer service. Controlled and tracked inventory. Set and maintained sales goals. Merchandised, cleaned and stocked the store. Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Administered all point of sale opening and closing procedures. Facilitated monthly and quarterly physical inventory counts. Increased store ranking each year. My final year was in the 98th percentile overall as a store.
April 2003 to January 2007
Oxmoor Auto Group Louisville, KY
Used Car Sales Manager
Appraised all used vehicle trade-ins. Purchased/sold inventory through auctions and wholesalers. Set sales prices and worked with advertisers to put together store ads. Helped manage/train the sales staff. Negotiated car deals and helped close deals when needed.
January 1997 to June 2002
Radio Shack Louisville, KY
Retail Store Manager
Recruited and trained sales staff. Supervised, motivated, and monitored team performance. Set/tracked daily sales goals. Responsible for all daily operations of the store, including sales, customer service, inventory, scheduling, ordering, etc. Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills. Wrote sales slips and sales contracts. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Trained in negotiations and time management.
Education
1999 Ballard High School Louisville, KY
High School Diploma