Manager Administrative Assistant

Dana A. Battaglia

Email: ********@*****-*******.***

Address:

City: Union Beach

State: NJ

Zip: 07735

Country: USA

Phone: 201-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Talented and flexible with experience in public and corporate sectors. Excelled in responsibilities ranging from management, training and client services.

Educational Background:

High School Dipolma from Hudson Community College, Jersey City NJ 1/2001 to 1/1994 (business)

Job History / Details:

Summary

Talented and flexible with experience in public and corporate sectors.

Excelled in responsibilities ranging from management, training and client services.

Highlights

Client relations specialist

Excellent time management skills

Focused on customer satisfaction

Microsoft Outlook, Word and Excel

Accomplishments

Operations Management:

Managed collections staff as well as Insurance and Legal Department.

Handled all functions related to Clients.

Staffing

Worked directly with Human Resources to streamline hiring and onboarding process.

Research:

Investigated and analyzed client complaints to identify and resolve issues.

Litigation

Assisted attorneys with trial preparation, developed trial exhibits to motions and reviewed/organized documents for trial discovery.

Experience

June 2008 to Current

ACB Receivables Management Asbury Park, NJ

VP-Operations

Served as client liaison, performed regular telephone contact with providers to discuss status of rebilling insurance.

Directly supported CEO in managing operation workflow.

Oversaw daily office operations for staff of 14 employees.

October 2006 to June 2008

Geodis Wilson Iselin, NJ

Cash Application Coordinator

Responsible for daily deposits.

Posting payments to Customer accounts.

Responding to customer concerns as well as making collection calls.

Reporting directly to the Accounting Manager.

August 1999 to March 2004

PaineWebber Weehawken, NJ

Administrative Assistant

Responsible for intake and distribution of Background Investigation documentation for 6 investigators.

Reporting directly to manager of loss prevention on daily reporting, concerns and situations.

Working directly with the FBI, NYSE and NASD facilitate registration and fingerprinting procedures.

Prepare extensive monthly reports, required by the NYSE and PaineWebber registration department and outsourcing companies.

Interim Supervise of Administrative staff.

Prepare monthly transmittals for vendors.

January 1994 to March 1998

Donaldson, Lufkin & Jenrette (Pershing) Jersey City, NJ

Associate Client Services

Responsible for daily balancing of Pershing depository account including recon-plus.

Directly assisting management with required reporting to the Treasury Department.

Informing management of aged exceptions and assist with the preparation of required reports.

Daily intake of wire transfers coming in and out of Pershing depository accounts.

Education

Hudson Community College Jersey City, NJ

business

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