Customer Service Administrative Assistant

Nichole Williams

Email: ********@*************.***

Address:

City: Birdsboro

State: PA

Zip: 19508

Country: USA

Phone: 610-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

Educational Background:

High School Dipolma from Governor Mifflin School District, Shillington PA 1/2001 to 6/2007 (general)

High School Dipolma from Reading Area Community College, Shillington PA 1/2001 to 12/2012

Job History / Details:

Objective

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

Experience

January 2012 to Current

CELLULAR SALES Philadelphia, Pa

Wireless Consultant

Maintain assigned account bases while developing new accounts.

Explain to customers how specific types of devices work and how it will benefit them.

Provide clients with estimates of the costs of products and services.

Process all correspondence and paperwork related to accounts.

Prepare promotional plans and sales contracts using computer Obtain and study information about clients' products, needs, problems, advertising history, and business practices to offer effective sales presentations and appropriate product assistance.

Jan 2009 to Oct 2011

APPLEBEES BAR & GRILL Wyomissing, Pa

Head Waitress

Check customers' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

Write customer's food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Making sure the guests are happy by the time they walk into the door up until the time they leave.

May 2011 to Sep 2011

PENSKE BUICK GMC shillington, Pa

Car Sales Specialist

Recommend and select a vehicle based on customer needs and desires.

Compute sales prices, total purchases and receive and process cash or credit payment.

Answer questions regarding the vehicles Estimate and quote trade-in allowances.

Highlights

Microsoft Office proficiency

Excel spreadsheets

Advanced MS Office Suite knowledge

Meticulous attention to detail

Professional and mature

Strong interpersonal skills

Accomplishments

Client Interface

Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development.

Education

June 2007 Governor Mifflin School District Shillington, Pa

Reading Area Community College Reading, Pa

Completed coursework towards Registered Nursing

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