Project Management

Matthew B. Routt • BSIT/NT, MCSE

PO Box *** • Milton, Washington 98354

253-***-**** • *******@*******.***

http://www.linkedin.com/pub/matthew-b-routt/32/211/431

INTRODUCTION

Information Technology Professional with 15+ years of experience leading complex programs, multiple projects and consulting engagements simultaneously. Professional knowledge of: network architectures and computing technologies. Additional competencies in strategic planning, executive presentations, budgeting, team management, technical project planning and creative problem-solving. Proven ability to lead critical business initiatives and provide focused leadership.

EXPERIENCE

IT Operations Technician II July 2004 – June 2012

JCPenneyIT Administration of 350,00+ sq ft Store Support Center with 800+ devices; provided fully automated processing of over 50 million units to over 54 JCPenney department stores in the Northwest region. In addition, provided executive support to multi-level management staff, with overall support responsibility for 300 employees and mentorship of local Information Technology Department.Developed expertise in the functional operations and equipment to interpret problem areas and ensure production systems availability while resolving procedural issues. This included monitoring, auditing and testing of operational effectiveness with ongoing input from users to ensure flaws where detected and corrected to prevent recurrences in the business environment.Evaluated the Sumner IT Departments training needs and developed the Sumner IT Procedural Website.Member of the Business Continuation Planning Core Team; provided input to the design and implementation of plan to ensure continued operation of the facility in case of emergency situations.Member of the Radio Frequency Identification Core Team; awarded as member of IT Team of the Quarter for implementation of (RFID) in the Store Support Center environment.Local Project Lead for the L2/L3 Network Conversion; Transition from Cisco to Altiris switching & access points and CAT 5 to CAT 6 cabling through the facility. Responsible for ensuring timely departmental information and coordinating critical systems changes.IT Equipment Inventory Control & Asset Center Subject Matter Expert.

IT Systems Administrator February 2004 – July 2004

Microsoft Corporation (Volt)Administration of 1000+ Live Meeting Corporate Branded websites as a member of the Microsoft Placeware Team.Responsible for site configuration, branding, account activations, maintenance of sites, account & system queries, and deactivation of non-paying corporate accounts.Assisted in the relocation of all corporate account sites from previous servers to larger location and systems as the project expanded.Key member of the Microsoft Placeware Team as they began the transition from Live Meeting to Microsoft Live.

IT Systems Configuration II (UNIX) April 1997 – May 2003

The Boeing CompanySupported Executives, ‘High Speed Civil Transport’, ‘Isolated Aerodynamic Simulation Lab’, ‘Space & Defense’ and the ‘Factory & Engineering Simulation Groups’ in mixed network environments. Additional responsibilities included, but were not limited to: administration of servers/workstations, computing security, monitoring, installation/configuration, network/software troubleshooting, maintenance, and documentation. On-call support of all systems related equipment and software.Served on the Operations Production Support technical board for the Boeing Company and drafted the organizations ‘Virtual Office Telecommunications Plan for 2003-2004’.Member of the Shared Services Group People Strategy Team; assisted as a subject matter expert in crafting the Shared Services Business Strategy. Project lead for the 11-14N Data Center Closure and relocation and re-establishment of services as part of the Server Center Consolidation Initiative. Relocation of over 1700 servers by our team with recovery of over 50,000 square feet of raised floor space.Relocated the ‘Define and Control Airplane Configuration/Manufacturing Resource Management’ Servers to the Kent & Bellevue Space and Defense Data Centers. Subject Matter Expert for ‘Catia Engineering Data Automated Retrieval System’ Next Generation Core Team.Member of ‘Reference Engineering Data Automated Retrieval System/Boeing On-line Delivery’ Server Consolidation Team relocated the servers to the Kent & Bellevue Space and Defense Data Centers.Key member of Designer Development and Process Integration assisted the team in meeting their inventory reduction and distribution goals. Project lead for the ‘Data Management and Informational Retrieval’ Employment Team’s transition to S3 software applications suite on time and within budget.Served as a Project lead on both ‘Define and Control Airplane Configuration/Manufacturing Resource Management Project’ and ‘S3 Software Conversion Project’ for ‘Isolated Aerodynamic Simulation Lab’ and ‘Boeing Field & Valley’. Awarded for outstanding implementation.Provided Systems Administration as a member of East Valley Office Workgroup supporting the Technical Disciplines & Architecture Organization. Awarded for excellence during the S3 Software Conversion Project.

MIS Systems Analyst, Sr. June 1996 – April 1997

Kennewick General HospitalSystems Administration and Analyst for Kennewick General’s AS/400, Novel, and Windows environments.Supported Kennewick General Hospital and affiliated practices using a combination of dumb-terminals and workstations.Responsibilities included: administration, computer security, report generation, documentation, installation, operations, maintenance, trouble-shooting network, hardware, and software issues.Hands-on experience with DOS, Windows, Lotus, NetWare, and Laser-Arc Archival Software. Rotational On-call support of all systems related equipment.

eDUCATION

BSIT/NT, Bachelors of Science in Information Technology and Network Telecommunications

University of Phoenix; Phoenix, Arizona: 2004

Network Management, LAN/WAN, RAS Services, Security/Firewalls, Traffic Analysis, Hubs, Networking Routers & Switches, UNIX, Linux, HP, IBM, SGI, SUN, DOS, Microsoft Windows 95/98/NT/2000/2003, MS Office, MS SQL,, C/C++, Visual Basic, HTML, MS FrontPage, Database Administration, Oracle, Ethics, Export Control, ISO 9000, Labor Recording, Leadership, and Remedy Ticketing System

The Boeing Learning Center, Seattle, Washington: 2003

Solaris Systems Administration I & II, Sun Solaris Advanced Systems Administration, Network Administration, NIS+ Administration, Enterprise Systems Performance Management, Sun Systems Fault Analysis Workshop

Learnix Group; Bellevue, Washington: 2003

HP-UX v11.x Systems & Network Administration I & II, Logical Volume Manager, Advanced Network Administration

Hewlett Packard; Seattle, Washington: 2000

MCSE, Microsoft Certified Systems Engineer

The Boeing Company Learning Center; Seattle, Washington: 1997

CompTIA A+, Microsoft Windows 95/98/NT/2000/XP, MS Network Management, MS Office Enterprise, MS/IIS

Thompson Learning Group; Seattle, Washington: 1996

United States Army

United States Department of Defense, Support of Operation Desert Storm Honorably Discharged; United States: 1996

QUALIFICATIONS

Management and leadership experience in Information Technology. Served on multiple technical boards and developed complex business plans such as The Virtual Office Telecommunications Plan for Central Network Operations" at Boeing.Experienced in budgetary reporting, resource utilization and technical leadership. Ability to identify opportunities and formulate support strategies, including monitoring and maintenance. In addition, ability to set training curriculum for employees to provide continued support and development.Strong background in Network Engineering, working with Cisco & Altiris network architectures and Lucent & Ortronics cabling equipment on large-scale systems migrations. In addition, experienced in data storage, security and evaluation of new technology.Superior verbal, written, and inter-personal communication skills. Awarded numerous times for outstanding participation on mission critical projects. Ability to balance the needs of highly competitive groups in a technical environment.Proven track record in providing quality business processes and project management. Skilled in providing complete solutions, from start to finish, to customers high-tech needs.Aptitude for systems engineering and advance computing equipment environments; with a particular interest in educating and training computing personnel.

TECHNICAL SKILLS

TCP/IP, MS Exchange 2003/2000, 5.5, SQL 7.0, IIS 4.0/5.0/6.0, MS Proxy Server, PPTP Server (VPN), Windows XP/2003/Vista/Win7 Servers & Workstations, Novell Networks, MS Office 2000 Suite, MS Outlook, MS Project, Visio, Wireless Networking (802.11a/b/g/n), Terminal Server, Active Directory, Cisco Network Devices, Sun Solaris, HP-UX, and Linux, AS/400, SQL, Visual Basic, VB Script, C, C++, and HTML.

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