Customer Service Representative
Resume:
Asad I Sheikh
***-*** ****** ***** ** Toronto, ON M9R3T6
**********@*****.***
SummaryCA Student registered with ICAO and successfully completed of the Core-Knowledge Exam (CKE) in 2012Demonstrated ability to understand and analyze assurance and reporting standards including ASPE and IFRSKnowledgeable about taxation laws in Canada including training in preparation and filing of T1 returns Proficient working with MS Office and quickly able to learn new software packagesExcellent written and oral communication skills developed through work experiences and project work
Education
Bachelor of Commerce Sep 2008 – Dec 2011
Ryerson University, Toronto ONBusiness degree specializing in accounting awarded in 2011Strong knowledge of international accounting standards (IFRS) and private enterprise standards (ASPE)Able to understand and interpret the Income Tax Act and trained by H&R Block in filing T1 returnsFamiliar with assurance standards relevant to audits, reviews, and other assurance engagements
Employment History
AllianceOne Ltd, Toronto ON
Agency Representative Jan 2012 – Sep 2012Reviewed delinquent accounts and deposit accounts to identify candidates for possible offsetsUsed attention to detail, spreadsheets, and host databases to access and corroborate customer data
RBC Dominion Securities, Toronto ON
Investment Advisor Associate Intern Aug 2010 – Oct 2010 Engaged potential leads in an effort to recruit potential clients to the wealth management practiceDeveloped excellent communication skills and gained insight into the financial services industry
Cash Store Financial, Toronto
Customer Service Representative Jul 2010 – Aug 2010Provided excellent customer service by responding to customer enquiries effectively and in a timely mannerAssisted in completion of loan applications, granted loans, and followed up with receivables
Computer SkillsMS Excel, MS Word, MS PowerPoint, MS Access, Outlook, Visual Basic, and MS Windows
References
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